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Can't retrieve forgotten password

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  • 1 has this problem
  • 15 views
  • Last reply by Andrew

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I've tried requesting a reset key from the Firefox sync site several times. Although it confirms on screen that the reset key has been sent out, no email is received. I tried checking usual Spam directories to no avail.

I've tried requesting a reset key from the Firefox sync site several times. Although it confirms on screen that the reset key has been sent out, no email is received. I tried checking usual Spam directories to no avail.

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Have you tried creating a new account for sync?