Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

error.sync.reason.serverMaintenance for days now, but status page says "no problems known" !!!

  • 2 replies
  • 12 have this problem
  • 206 views
  • Last reply by TheOldFox

pheb62
pheb62
more options 
1359494510478	Sync.ErrorHandler	DEBUG	Beginning user-triggered sync.
1359494510553	Sync.Service	DEBUG	User-Agent: Firefox/17.0.2 FxSync/1.19.0.20130107124423.
1359494510553	Sync.Service	INFO	Starting sync at 2013-01-29 22:21:50
1359494510553	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: sync". No traceback available
1359494510553	Sync.Service	INFO	Cannot start sync: already syncing?
1359494521160	Sync.Resource	DEBUG	mesg: GET fail 503 https://...-sync422.services.mozilla.com/1.1/..../info/collections
1359494521160	Sync.Resource	DEBUG	GET fail 503 https://...-sync422.services.mozilla.com/1.1/.../info/collections
1359494521161	Sync.Status	DEBUG	Status.sync: success.sync => error.sync.reason.serverMaintenance
1359494521161	Sync.Status	DEBUG	Status.service: success.status_ok => error.sync.failed
1359494521163	Sync.SyncScheduler	DEBUG	Starting client-initiated backoff. Next sync in 1673254 ms.
<pre><nowiki>1359494510478 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1359494510553 Sync.Service DEBUG User-Agent: Firefox/17.0.2 FxSync/1.19.0.20130107124423. 1359494510553 Sync.Service INFO Starting sync at 2013-01-29 22:21:50 1359494510553 Sync.Service DEBUG Exception: Could not acquire lock. Label: "service.js: sync". No traceback available 1359494510553 Sync.Service INFO Cannot start sync: already syncing? 1359494521160 Sync.Resource DEBUG mesg: GET fail 503 https://...-sync422.services.mozilla.com/1.1/..../info/collections 1359494521160 Sync.Resource DEBUG GET fail 503 https://...-sync422.services.mozilla.com/1.1/.../info/collections 1359494521161 Sync.Status DEBUG Status.sync: success.sync => error.sync.reason.serverMaintenance 1359494521161 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1359494521163 Sync.SyncScheduler DEBUG Starting client-initiated backoff. Next sync in 1673254 ms.</nowiki></pre>

Modified by cor-el

All Replies (2)

user633449
user633449
more options

If you update to Firefox 18.0.1 does that help at all?

TheOldFox
TheOldFox
more options

The following page shows issues yesterday (bottom) and down right now (top and bottom) - Sync (Basic):