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error.sync.reason.serverMaintenance for days now, but status page says "no problems known" !!!

1359494510478	Sync.ErrorHandler	DEBUG	Beginning user-triggered sync.
1359494510553	Sync.Service	DEBUG	User-Agent: Firefox/17.0.2 FxSync/
1359494510553	Sync.Service	INFO	Starting sync at 2013-01-29 22:21:50
1359494510553	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: sync". No traceback available
1359494510553	Sync.Service	INFO	Cannot start sync: already syncing?
1359494521160	Sync.Resource	DEBUG	mesg: GET fail 503 https://...-sync422.services.mozilla.com/1.1/..../info/collections
1359494521160	Sync.Resource	DEBUG	GET fail 503 https://...-sync422.services.mozilla.com/1.1/.../info/collections
1359494521161	Sync.Status	DEBUG	Status.sync: success.sync => error.sync.reason.serverMaintenance
1359494521161	Sync.Status	DEBUG	Status.service: success.status_ok => error.sync.failed
1359494521163	Sync.SyncScheduler	DEBUG	Starting client-initiated backoff. Next sync in 1673254 ms.

Modified by cor-el

Additional System Details


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

If you update to Firefox 18.0.1 does that help at all?

TheOldFox 110 solutions 619 answers

Helpful Reply

The following page shows issues yesterday (bottom) and down right now (top and bottom) - Sync (Basic):