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Firefox mobile won't shut down after exit

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by Jassper

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Android RAZR v2.3.6

After exiting Firefox, the app stays running in the background and eats my battery. Killed it yesterday in just 4 hours. My phone runs hot while firefox is running and after exiting Firefox.

Doing a complete power off and back on doesn't work, Firefox starts back up and it is in my running apps again. It won't accept a force shut down either.

Yesterday I couldn't get Firefox to shut down until I plugged the phone back into the charger. Then it finally went away on the running apps list.

Android RAZR v2.3.6 After exiting Firefox, the app stays running in the background and eats my battery. Killed it yesterday in just 4 hours. My phone runs hot while firefox is running and after exiting Firefox. Doing a complete power off and back on doesn't work, Firefox starts back up and it is in my running apps again. It won't accept a force shut down either. Yesterday I couldn't get Firefox to shut down until I plugged the phone back into the charger. Then it finally went away on the running apps list.

All Replies (2)

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Not exiting when it goes to the background is normal and expected behavior for an Android application, but using all your CPU and ending up eating your battery sounds like a potential bug.

We released a significantly updated version of Firefox for Android today, so the first thing to try is probably updating to that. If the problem persist, please report a bug in Bugzilla. We'll really need to know at least the version you're using, though.

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Thanks for the reply

Right now it is Version 10.0.5 it is set to auto-update. I'll check it out and report back.

Thanks