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Beta will not let me provide feedback.

  • 5 replies
  • 1 has this problem
  • 17 views
  • Last reply by mluna

mrcwby
mrcwby
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When I use the feedback button I am directed to a Firefox site telling me I need to upgrade before I can provide feedback. The next link shows FFBeta is installed and I cannot download anything from the download button. I have a lot of feedback. Where/how do I provide it? Thanks!

When I use the feedback button I am directed to a Firefox site telling me I need to upgrade before I can provide feedback. The next link shows FFBeta is installed and I cannot download anything from the download button. I have a lot of feedback. Where/how do I provide it? Thanks!

Chosen solution

Sorry, this forum only reads the UserAgent of the browser used when asking a new questions, so I can't "see" which browser you just used here.

Yes, it is possible that you installed that mobile version near the end of a released or channel cycle, which started anew on 01.31. The latest release version of Firefox Mobile is available from a link on this page.
http://www.mozilla.org/en-US/mobile/

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All Replies (5)

the-edmeister
the-edmeister
  • Moderator
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Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

You posted here with a version that hasn't been a Beta for 3 months, it is the previous release version as Firefox 10.0 was released on Tues 01-31-2012. Mozilla doesn't accept feedback on past or current release versions; Elvis has left the auditorium and won't be doing an encore.

You can get Beta 11.0 from here on Thursday or late Wednesday.
http://www.mozilla.org/en-US/firefox/channel/

But if you are not doing Beta testing or aren't aware of the Firefox update schedule or aware of the different development "channels", perhaps a Release version would be more suitable for you?
http://www.mozilla.org/en-US/firefox/new/

mrcwby
mrcwby Question owner
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I am now posting with my Android using the Beta software. Sounds to me like I should upgrade. I have only had this version for a short time .I may have got at the end of it's cycle ?

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Sorry, this forum only reads the UserAgent of the browser used when asking a new questions, so I can't "see" which browser you just used here.

Yes, it is possible that you installed that mobile version near the end of a released or channel cycle, which started anew on 01.31. The latest release version of Firefox Mobile is available from a link on this page.
http://www.mozilla.org/en-US/mobile/

mrcwby
mrcwby Question owner
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Thanks for the prompt reply. I'll download the 1/31 version and when the next beta comes out I will try that. Thanks again!

mluna
mluna
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Hi,

The feedback tool has a character limit, but the mobile developers read these support threads, so if you have a lot of feedback, do feel free to just post it here and know that the Firefox mobile devs will read it.

Thank you! Michelle