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I keep getting sync errors constantly. Why? Is it trying to sync every 15 minutes?

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  • 80 have this problem
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  • Last reply by Ibai

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"Sync encountered an error whyle syncing: Unknown error. Sync will automatically retry this action." Then there is a button for server status. What does this mean and what do I need to do? Firefox 7 Thank you.

"Sync encountered an error whyle syncing: Unknown error. Sync will automatically retry this action." Then there is a button for server status. What does this mean and what do I need to do? Firefox 7 Thank you.

Chosen solution

Hi Leslie,

There was an small outage last week that caused this malfunction. Sync wasn't syncing properly all the time. This is fixed now.

Thanks for your patience.

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Chosen Solution

Hi Leslie,

There was an small outage last week that caused this malfunction. Sync wasn't syncing properly all the time. This is fixed now.

Thanks for your patience.