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Can't print coupons. Can't install coupon printer.


I asked you this before and you told me how to print in general which means you did not pay attention to my problem as I certainly know how to print. When you print coupons, they do not take you to your print menu. You are asked to install a coupon printer (on Explorer I can print coupons because it took the download of the coupon printer but as you know, Explorer is difficult to work with).

Here is what happens. Sorry this is so long. To install coupon printer it tells you to click on open on download. They show the name of the download (Coupon Printer) with the word open beside it. I have to right click to get the word open. I click on open and get a menu for executible. I click on okay. Then I get a menu that says do you want to run this file. I hit run. Then I get coupon prints for windows and I click next. Then get license agreement and I click next agreeing to license. Then I get a message installation is a success. Then I get another message installation was not successful. I visited trouble shooting guide for Mozilla Firefox and it tells me to do the same stuff. I have tried over and over and cannot print coupons from any coupon printing site...Couponbug, Betty Crocker, Giant, etc. This is very frustrating to have to go to Internet Explorer. I am poor and need all the coupons I can get.

Additional System Details

Installed Plug-ins

  • npmnqmp 989898989877
  • Shockwave Flash 10.1 r102
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0b11) Gecko/20100101 Firefox/4.0b11

More Information

peacellily 0 solutions 1 answers

sort it out been going on ling enough !!

djctu 0 solutions 2 answers

there is a simple solution for this i have tried and tested on different PC's and OS

(xp and win7)

The problem lies in when you upgrade firefox

to fix this all you have to do is go into "my computer"

then go to

C:\Program Files\Mozilla Firefox

create a new folder call plugins

then run the setup for coupon printer again, should install no problem :)