Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bloody Hell, I install Firefox 4 beta 11 and nothing happens home page loads, and thats it, firefox does not respond

  • 4 replies
  • 57 have this problem
  • 2 views
  • Last reply by altha

more options

I run 3.6.13 I tried to install beta 4. 11, it downloads and installs, it opens the home page, but that's it, the throb er works but Firefox does not respond, i mean like in nothing, it is dead, you click anywhere on the toolbar, and it is like a dead dog.

Modified by altha

Chosen solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See:

Read this answer in context 👍 0

All Replies (4)

more options

It's been a week, and still no response from Mozilla. I install Firefox 4 RC1 and it does not work this is nonsens, I think I change to Internet Explorer,

Modified by altha

more options

And to make matters worse, Firefox4 RC1 does the same.

more options

Chosen Solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See:

more options

Thank you very much, I uninstaled my firewall, installed Firefox, and it is running smoothly. Not as fast as I expected, but will do for now, till the final version on Wednesday. Thank you cor-el you are a star.