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How do I retrieve password for Firefox sync

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  • 23 have this problem
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  • Last reply by Dede2000

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I've reset the password on my pc but can't remember it.

I need to sync with my laptop.

How can I get my password?

If I can't, presumably I have to reset everything as per the dialogue box?

But what then happens to that account and data that is no longer in use? Is it erased?

I've reset the password on my pc but can't remember it. I need to sync with my laptop. How can I get my password? If I can't, presumably I have to reset everything as per the dialogue box? But what then happens to that account and data that is no longer in use? Is it erased?

All Replies (2)

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Use the option to request a password reset at https://services.mozilla.com/

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It doesn't work. No email is arriving.