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Firefox keeps on crashing, - 4 times in an hour! Please help

Posted

Recently upgraded to 4.0b6 and Firefox keeps on crashing. It starts out by getting progressively slower and slower, then freezing for a few seconds, then just crashes and all tabs close. On restart everything is mostly saved and I can continue working, but it's impossible to work this way. I doesn't seem linked to any specific site/action.

I have spent a fortune on technician to find malware/viruses and optimise my laptop, but it doesn't seem to help.

Additional System Details

Crash ID

sorry I didn't keep any yet

Installed Plug-ins

  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r82
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 6.0.12.1465
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0b6) Gecko/20100101 Firefox/4.0b6

More Information

Application Basics
Name
Firefox
Version
4.0b6
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Simple Timer + Clocks
1.3
false
simpletimerClocks@grbradt.org
Google Gears
0.5.36.0
false
{000a9d1c-beef-4f90-9363-039d445309b8}
StumbleUpon
3.73
false
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
Feedback
1.0.3
false
testpilot@labs.mozilla.com
Adblock Plus
1.2.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://blog.dive-the-world.com/wp-admin/edit.php
browser.startup.homepage_override.buildID
20100914073604
browser.startup.homepage_override.mstone
rv:2.0b6
browser.tabs.warnOnClose
false
browser.tabs.warnOnOpen
false
extensions.lastAppVersion
4.0b6
javascript.options.showInConsole
true
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
64150
places.last_vacuum
1281278392
print.print_printer
PDF Complete
print.printer_PDF_Complete.print_bgcolor
false
print.printer_PDF_Complete.print_bgimages
false
print.printer_PDF_Complete.print_command
print.printer_PDF_Complete.print_downloadfonts
false
print.printer_PDF_Complete.print_edge_bottom
0
print.printer_PDF_Complete.print_edge_left
0
print.printer_PDF_Complete.print_edge_right
0
print.printer_PDF_Complete.print_edge_top
0
print.printer_PDF_Complete.print_evenpages
true
print.printer_PDF_Complete.print_footercenter
print.printer_PDF_Complete.print_footerleft
&PT
print.printer_PDF_Complete.print_footerright
&D
print.printer_PDF_Complete.print_headercenter
print.printer_PDF_Complete.print_headerleft
&T
print.printer_PDF_Complete.print_headerright
&U
print.printer_PDF_Complete.print_in_color
true
print.printer_PDF_Complete.print_margin_bottom
0.5
print.printer_PDF_Complete.print_margin_left
0.5
print.printer_PDF_Complete.print_margin_right
0.5
print.printer_PDF_Complete.print_margin_top
0.5
print.printer_PDF_Complete.print_oddpages
true
print.printer_PDF_Complete.print_orientation
0
print.printer_PDF_Complete.print_pagedelay
500
print.printer_PDF_Complete.print_paper_data
9
print.printer_PDF_Complete.print_paper_height
11.00
print.printer_PDF_Complete.print_paper_size_type
0
print.printer_PDF_Complete.print_paper_size_unit
1
print.printer_PDF_Complete.print_paper_width
8.50
print.printer_PDF_Complete.print_reversed
false
print.printer_PDF_Complete.print_scaling
1.00
print.printer_PDF_Complete.print_shrink_to_fit
true
print.printer_PDF_Complete.print_to_file
false
print.printer_PDF_Complete.print_unwriteable_margin_bottom
0
print.printer_PDF_Complete.print_unwriteable_margin_left
0
print.printer_PDF_Complete.print_unwriteable_margin_right
0
print.printer_PDF_Complete.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 965 Express Chipset Family
Vendor ID
8086
Device ID
2a12
Adapter RAM
Unknown
Adapter Drivers
igdumdx32 igd10umd32
Driver Version
8.15.10.1930
Driver Date
9-23-2009
Direct2D Enabled
false
DirectWrite Enabled
false

TonyE
  • Moderator
1041 solutions 8840 answers

Does Firefox submit crash reports to Mozilla? If it does post some of the crash report IDs as this may help identify the cause of the crashing. See the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article for details of how to retrieve the crash report IDs

Question owner

Hi Tony ... Yes, most times reports were submitted, but even though I've been trying for the past hour the crash reports won't download, I guess I'll have to wait till it happens again. thanks

Question owner

I got 1 from a few days ago: f4a2149f-d9c3-4311-af77-0bdc42100919 hmm no results found in the support search Hoping 1 of you bright sparks can work your magic please :)

TonyE
  • Moderator
1041 solutions 8840 answers

Unfortunately that crash report is for Firefox 3.6.6, we need some for Firefox 4.0b6

Question owner

Hi Tony - thanks All 9 from this morning won't download, say

"Oh Noes! This archived report could not be located."

but this was displayed while 1 was trying to download:

Queue Info

ID

   bc052ea4-6461-4b06-817f-7f0522100919

Time Queued

   2010-09-19 14:06:17.382531

Time Started

   2010-09-19 14:06:19.481866

Message

   INFO: This record is a replacement for a previous record with the same uuid; /home/processor/stackwalk/bin/stackwalk.sh returned no header lines for reportid: 166389207; No thread was identified as the cause of the crash; No signature could be created because we do not know which thread crashed; /home/processor/stackwalk/bin/stackwalk.sh returned no frame lines for reportid: 166389207; /home/processor/stackwalk/bin/stackwalk.sh failed with return code 1 when processing dump bc052ea4-6461-4b06-817f-7f0522100919
TonyE
  • Moderator
1041 solutions 8840 answers

Without access to specific crash reports, here are some things you can try. Some of these troubleshooting options are detailed in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article, which also includes further information about troubleshooting this.

One possible cause of crashing is incompatible add-ons. A couple of troubleshooting article to try, the first is Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems, this in particular can be used to check the extensions that you have installed to see if they are causing the crashing. The second is Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems, looking at your list of plugins they are fairly standard I don't think they will cause the crashing, but it does no harm in checking them.

The next troubleshooting option I recommend is creating a new profile. Firefox stores user data in a profile, and creating a new profile will show if there is a problem with your current profile. For details about how to do this see Creating a new Firefox profile on Windows. If the new profile works, you can transfer some data such as bookmarks and passwords to the new profile. It is best to r-install any extensions, and not to copy the preferences. For details on how to do that see Transferring data to a new profile.

sancarloscharlie 0 solutions 3 answers

This is constantly happening since I was involuntarily "upgraded" to 4.0. My report looks like this:

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	2.0.0.4094
 Application Timestamp:	4d8374f3
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.0.6002.18327
 Fault Module Timestamp:	4cb73436
 Exception Code:	c0000005
 Exception Offset:	000469ce
 OS Version:	6.0.6002.2.2.0.768.3
 Locale ID:	1033
 Additional Information 1:	a7bf
 Additional Information 2:	95448ef6edba058e127866dac6dce647
 Additional Information 3:	70ae
 Additional Information 4:	8f423e3931ed760ba7b51773cceafa1f

Crashes just after starting. I get about 30 seconds of time before I get the "Firefox has stopped working" message. Always click on the send report and close option.

Modified by sancarloscharlie

sancarloscharlie 0 solutions 3 answers

To follow up: I uninstalled the program, then downloaded and reinstalled 4.0. So far, no crashes. This is all being done in Windows Vista.

andrewbrockman 0 solutions 1 answers

I cannot keep Firefox 4.0 open longer than a few minutes. I have not installed any add-on's except what came packaged with Firefox. I have un- installed and re-installed twice now. Even in safe mode it still crashes. I only had my Gmail tab open. Here is the crash report ... Had to make this post on Opera :o


AdapterDeviceID: 2a42 AdapterVendorID: 8086 Add-ons: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0 AvailableVirtualMemory: 4005052416 BuildID: 20110318052756 CrashTime: 1300994809 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1300926265 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2a42, AdapterDriverVersion: 8.15.10.1892 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 287 StartupTime: 1300994680 SystemMemoryUsePercentage: 56 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: https://mail.google.com/mail/?shva=1#inbox Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about the state of the application when it crashed.

eli_lilly 0 solutions 1 answers

Same thing here, essentially. 4.0 keeps crashing if I have gmail open on one tab.

-E

Pilsner08 0 solutions 4 answers

I downloaded 4.0 yesterday afternoon. In less than 24 hours, Firefox 4.0 has crashed 6 times. A crash report was sent each time. My problem is very similar to everyone else. The overall performance of Firefox 4.0 is very slow. It then slows even more until it ultimately crashes.

the-edmeister
  • Top 10 Contributor
  • Moderator
3195 solutions 24398 answers

See the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article for details of how to retrieve the crash report IDs.

Pilsner08 0 solutions 4 answers

7th Cash......

AdapterDeviceID: 2a42 AdapterVendorID: 8086 Add-ons: ewalletautopass@iliumsoft.com:1.0.2.29661,{20a82645-c095-46ed-80e3-08825760534b}:1.2.1,{75656794-AB59-4712-BFBC-5D816D56F3BC}:1.1.6,{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}:1.4.1,ocplugin@webex.com:1.1,{5C46D283-ABDE-4dce-B83C-08881401921C}:2.1.6,testpilot@labs.mozilla.com:1.1,statusbar@toodledo.com:1.76,{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,compatibility@addons.mozilla.org:0.8.2,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0 AvailableVirtualMemory: 1514549248 BuildID: 20110318052756 CrashTime: 1301417540 EMCheckCompatibility: false Email: spilcher@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1301324819 Notes: Cisco VPN AdapterVendorID: 8086, AdapterDeviceID: 2a42, AdapterDriverVersion: 7.15.10.1518 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 9740 StartupTime: 1301409960 SystemMemoryUsePercentage: 70 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: wyciwyg://13/http://talkgadget.google.com/talkgadget/notifierclient?client=sm&prop=iGoogle&nav=true&fid=gtn-roster-iframe-id&ts=0&debug=undefined&os=Win32&stime=1301417173105&fb=false&re=false&no=undefined&hc=true&ref=true&xpc=%7B%22cn%22%3A%221r9cje%22%2C%22tp%22%3A1%2C%22ifrid%22%3A%22gtn-roster-iframe-id%22%7D&pvt=undefined&href=http%3A%2F%2Fwww.google.com%2Fig%3Frel%3D1%26refresh%3D1&css=http%3A%2F%2Figoogle-skins.googleusercontent.com%2Fig%2Fskin_xml_to_css%3Fhl%3Den%26gl%3Dus%26v2%3D1%26url%3Dhttp%3A%2F%2Fighosting.googlecode.com%2Fsvn%2Ftrunk%2Fxml%2Fartist_yves_behar.xml%26skindx%3Dix%3A9%26fp%3DXFyN3r2ZBJ0&hl=en&uj=SPilcher%40gmail.com&vp=http%3A%2F%2Fwww.google.com%2Fig%2Ftalk_xpc_blank.html&host=1&zx=a1lpepcdllhl Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 :  
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E073C859-A14D-4B41-B8AF-1C8D44B92125}] SEQPACKET 13 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E073C859-A14D-4B41-B8AF-1C8D44B92125}] DATAGRAM 13 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{044D5AE6-C310-42E8-A212-FF1FA4F2F8E1}] SEQPACKET 9 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{044D5AE6-C310-42E8-A212-FF1FA4F2F8E1}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2C64ACBF-FC1F-492A-8A1C-92C908CA859C}] SEQPACKET 7 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2C64ACBF-FC1F-492A-8A1C-92C908CA859C}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{236067B1-36D8-4A93-B81E-15578AC7C014}] SEQPACKET 4 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{236067B1-36D8-4A93-B81E-15578AC7C014}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CEF46CC3-C717-42E4-B1B3-565648D70C8A}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CEF46CC3-C717-42E4-B1B3-565648D70C8A}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{E285D2ED-A4A4-4378-B63C-D1B06A09DE00}] SEQPACKET 3 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{E285D2ED-A4A4-4378-B63C-D1B06A09DE00}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{9C45BF9B-893F-4EAB-9027-F59E113142AA}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{9C45BF9B-893F-4EAB-9027-F59E113142AA}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{748766E1-277B-4F7C-BE44-BD67CD114E60}] SEQPACKET 6 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{748766E1-277B-4F7C-BE44-BD67CD114E60}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{712F50CF-EAD3-4467-83D2-84FF7CA1169B}] SEQPACKET 11 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{712F50CF-EAD3-4467-83D2-84FF7CA1169B}] DATAGRAM 11 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{9C9379DC-AA0C-4182-90C4-191C207E2CE7}] SEQPACKET 15 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{9C9379DC-AA0C-4182-90C4-191C207E2CE7}] DATAGRAM 15 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{E073C859-A14D-4B41-B8AF-1C8D44B92125}] SEQPACKET 14 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{E073C859-A14D-4B41-B8AF-1C8D44B92125}] DATAGRAM 14 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{044D5AE6-C310-42E8-A212-FF1FA4F2F8E1}] SEQPACKET 10 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{044D5AE6-C310-42E8-A212-FF1FA4F2F8E1}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2C64ACBF-FC1F-492A-8A1C-92C908CA859C}] SEQPACKET 8 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2C64ACBF-FC1F-492A-8A1C-92C908CA859C}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{236067B1-36D8-4A93-B81E-15578AC7C014}] SEQPACKET 5 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{236067B1-36D8-4A93-B81E-15578AC7C014}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CEF46CC3-C717-42E4-B1B3-565648D70C8A}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CEF46CC3-C717-42E4-B1B3-565648D70C8A}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about

Pilsner08 0 solutions 4 answers

other crash ID's.... Do you want the text of each?

bp-7027c9fc-80c5-41ec-8291-3a5052110329 3/29/201112:53 PM bp-f707760e-879d-4b11-9752-aaef22110329 3/29/201110:46 AM bp-5f3d4277-f376-44b2-8a5b-00f572110328 3/28/201110:28 PM bp-eeffd2a8-2a27-4f2b-91a1-cf6eb2110328 3/28/20118:19 PM bp-e6747d3e-2ec9-4207-9a71-bfa652110328 3/28/20116:18 PM bp-b8a85348-8a43-46c7-9515-0dcc32110328 3/28/20111:12 PM

Pilsner08 0 solutions 4 answers

another crash......

AdapterDeviceID: 2a42 AdapterVendorID: 8086 Add-ons: ewalletautopass@iliumsoft.com:1.0.2.29661,{20a82645-c095-46ed-80e3-08825760534b}:1.2.1,{75656794-AB59-4712-BFBC-5D816D56F3BC}:1.1.6,{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}:1.4.1,ocplugin@webex.com:1.1,{5C46D283-ABDE-4dce-B83C-08881401921C}:2.1.6,testpilot@labs.mozilla.com:1.1,compatibility@addons.mozilla.org:0.8.1,statusbar@toodledo.com:1.76,{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0 AvailableVirtualMemory: 1516638208 BuildID: 20110318052756 CrashTime: 1301422238 EMCheckCompatibility: false Email: spilcher@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1301324819 Notes: Cisco VPN AdapterVendorID: 8086, AdapterDeviceID: 2a42, AdapterDriverVersion: 7.15.10.1518 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 4698 StartupTime: 1301417588 SystemMemoryUsePercentage: 72 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://localhost/hhs/MainTest.html Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 :  
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E073C859-A14D-4B41-B8AF-1C8D44B92125}] SEQPACKET 13 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E073C859-
Sidus101 0 solutions 1 answers

Same here, when I am in my Gmail account it "locks up" after 30-60 seconds. I have visitied other websites and the pages load extremely slowly. This is very frustrating from a browser that I have come to trust and enjoy.

PWZERO 0 solutions 1 answers

Same as me, I cant even count how many times now Firefox 4 crashed on me every 30-60 seconds when I opened it. I had to re-grade to Firefox 3.6 to post this!! Very annoying !

mrandrebb 0 solutions 2 answers

This is happening on both computers I have Firefox 4 installed on -- a laptop and a desktop, both running XP. When left unattended for an hour or so, they crash. I'm only running Firefox with 4 or 5 tabs, iTunes, and that's about it, so I'm surprised at the high memory usage as well.

Crash report below.


AdapterDeviceID: 2e22 AdapterVendorID: 8086 Add-ons: bettergreader@ginatrapani.org:0.8.3,{5C46D283-ABDE-4dce-B83C-08881401921C}:2.1.6,{dc572301-7619-498c-a57d-39143191b318}:0.3.8.5,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.9.1,change-search-shortcut@skagon.com:0.2,{4BBDD651-70CF-4821-84F8-2B918CF89CA3}:7.0beta2,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.6,quickdrag@mozilla.ktechcomputing.com:2.1.3.21,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0,jid0-YsfoH9UOyD2AHLMzoKlEDy5AZBg@jetpack:1.1.2 AvailableVirtualMemory: 1556705280 BuildID: 20110318052756 CrashTime: 1302355139 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1301432500 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2e22, AdapterDriverVersion: 6.14.10.4958 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 43284 StartupTime: 1302312128 SystemMemoryUsePercentage: 71 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://www.youtube.com/embed/dGt21q1AjuI?rel=0 Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP UDP Service Provider : 6 : 2 :  
RSVP TCP Service Provider : 6 : 1 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CCD749CF-AB98-4E1E-B014-33C18A54D432}] SEQPACKET 5 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CCD749CF-AB98-4E1E-B014-33C18A54D432}] DATAGRAM 5 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C105BDAC-09CA-4B15-AAEB-6BA86228681E}] SEQPACKET 4 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C105BDAC-09CA-4B15-AAEB-6BA86228681E}] DATAGRAM 4 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5BDC15CF-D80E-4CB5-AB97-BF62F586FE50}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5BDC15CF-D80E-4CB5-AB97-BF62F586FE50}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{27ADF8CD-02B6-491A-8C24-EF6D0C1782B5}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{27ADF8CD-02B6-491A-8C24-EF6D0C1782B5}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E30D1536-A899-41F8-8CDD-2283BD4DF75B}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E30D1536-A899-41F8-8CDD-2283BD4DF75B}] DATAGRAM 2 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D8606596-ACA6-4417-A4E2-BD025A0228AF}] SEQPACKET 3 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D8606596-ACA6-4417-A4E2-BD025A0228AF}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D8A5B7C1-6D8C-4CF4-8405-9E72F65E530F}] SEQPACKET 6 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D8A5B7C1-6D8C-4CF4-8405-9E72F65E530F}] DATAGRAM 6 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.

mrandrebb 0 solutions 2 answers

Update: I checked my display drivers against Mozilla's blocklist to ensure that the crashes weren't being caused by out of date drivers. Nope, I'm all up-to-date.

rsk538 0 solutions 2 answers

My Firefox crashes regularly. Here is the list of crash reports:

bp-3ca02bc8-a371-4b34-a6f4-8223b21104114/11/20116:56 AMbp-37b4fd93-5f44-4c2f-8236-b892221104114/11/20116:41 AMbp-45b88934-6fcb-4910-9f33-340c821104104/10/20115:08 PMbp-493aedf0-d630-4288-b09e-2a73f21104104/10/20116:00 AMbp-83a0060e-0244-44e8-9e1e-53d2d21104084/8/20117:51 PMbp-096219f6-681c-4ca6-978d-9b17621104084/8/20114:19 AMbp-3e180eab-5c38-491c-ae90-b650621104074/7/20112:56 PMbp-2ffc192b-de57-40fc-becf-c6da721104074/7/201111:20 AMbp-3c8237b5-894d-4777-8762-cb83621104074/7/201111:03 AMbp-8b077a15-1cb3-4535-8a20-423e021104064/6/20117:16 PMbp-bc10bbba-bdf2-4016-b20d-8c64821104064/6/20117:05 PMbp-9861bc90-e301-4065-8fe7-b970421104064/6/201111:08 AMbp-5fbae059-4092-41fd-844d-bb12e21104054/5/20116:44 PMbp-35a2247a-d6a0-4ebe-8a22-2c16521104054/5/20115:52 PMbp-e4803b3b-42b8-4bfe-a9b5-c3d5921104054/5/20111:25 PMbp-97d656b8-9540-49e1-a26f-eae9321104054/5/20116:27 AMbp-cf5afb70-9ab2-4dd7-a863-9b9ab21104044/4/20117:40 PMbp-571867de-1643-474b-9aab-5435421103313/31/201111:07 AMbp-dcba8a48-ead7-4f59-9358-f05e921103293/29/20119:12 AMbp-c1c38483-109a-46b3-a000-0a9ff21103273/27/201110:52 AMbp-f4392e2f-786b-4e93-9bf8-57ceb21103273/27/20118:41 AMbp-788d1ebe-a964-41dc-a309-4078021103263/26/20113:03 PMbp-bd3ee36c-5902-4f5a-82b9-fb14621103263/26/20119:31 AMbp-66b04880-0a3a-4710-ab57-356182110325