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Unable to load https://addons.mozilla.org/ - page just remains blank. Can load in IE. Also when I click the "Ask This" button on http://support.mozilla.com/en-US/questions/new?category=b2&product=beta in FF, nothing happens. Have done this in IE

  • 4 replies
  • 32 have this problem
  • 6 views
  • Last reply by nate.henjes

RaymondB
RaymondB
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Unable to load https://addons.mozilla.org/ - page just remains blank. Can load in IE. Also when I click the "Ask This" button on http://support.mozilla.com/en-US/questions/new?category=b2&product=beta in FF, nothing happens. Have done this in IE

Unable to load https://addons.mozilla.org/ - page just remains blank. Can load in IE. Also when I click the "Ask This" button on http://support.mozilla.com/en-US/questions/new?category=b2&product=beta in FF, nothing happens. Have done this in IE

All Replies (4)

RaymondB
RaymondB Question owner
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Uninstalled Firefox 4.0b5, reinstalled Firefox 4.0b5 and problem is still there. Uninstalled Firefox 4.0b5, reinstalled Firefox 4.0b4 and problem is resolved. Funny

dangerousd
dangerousd
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I have what could be the same problem. Do you have this problem with only the addresses listed, or have you noticed that you can't go to any https sites?

If I click on any links that go to an https page rather than normal http then nothing happens. Strangely though, if I enable Private Browsing mode it all works fine!!

RaymondB
RaymondB Question owner
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I don't seem to have problems with other https sites - I can log on to my internet banking site with no problems. I have enabled Private Browsing and that, as you say, solves the problem.

nate.henjes
nate.henjes
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I was having this problem too using FireFox 3.6.12. I read elsewhere that SSL 3.0 needs to be enabled. After going to Tools, Options..., Advanced, then checking the Encryption tab I noticed "Use SSL 3.0" was unchecked. After checking it, I was able to browse add-ons and the support page again.