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How do I connect my printer to the computer?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Ballison

jcendsley
jcendsley
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I have a document that I need to print but can't connect to the printer?

I have a document that I need to print but can't connect to the printer?

All Replies (1)

Ballison
Ballison
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Hey there,

By default, the VPN doesn't have access to the local network, i.e. your printer. To enable this so you can print, follow these steps:

  1. Turn the VPN off.
  2. Click the settings icon in the top right of the VPN.
  3. Check the box next to Allow access to your local network.
  4. Turn the VPN back on.

Now try to connect to your printer and let me know if this fixes it. If it doesn't, try rebooting your computer.