Hi

Do you still have a copy of Firefox on another device (such as your old phone or a desktop copy of Firefox) that has your bookmarks and passwords?

No I don't have any copy now working on any device have any other way to solve it before not like that happens to me this is very cheap step by Mozilla...

No I don't have any copy now working on any device have any other way to solve it before not like that happens to me this is very cheap step by Mozilla...

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Yess.... I get the way how to solve this problem. I decided and quit the Firefox Google chrome is the best alternative and best way to get backup & sync with out need of Two devices to get sync...Firefox get Lost...Thanks

Very very thanks you dear friends for clearing my doubt.... Thanks

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.