Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail in FireFox

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Paul

more options

I don't know how to describe it.

I open gmail and start scrolling down the list. If I touch the screen wrong the email refreshes back to the beginning. If I open an email to read and close it; same thing-it refreshes right back to the beginning! Very irritating.

Id prefer NO refresh or if I want it to snap back to the very first email then give me a button to opt for that or opt out of it.

Also the search feature seems to not search.

I don't know how to describe it. I open gmail and start scrolling down the list. If I touch the screen wrong the email refreshes back to the beginning. If I open an email to read and close it; same thing-it refreshes right back to the beginning! Very irritating. Id prefer NO refresh or if I want it to snap back to the very first email then give me a button to opt for that or opt out of it. Also the search feature seems to not search.

All Replies (1)

more options

Hi

I know exactly what you mean - I have seen it myself.

Firefox is trying to refresh a web page and will not know that it is your inbox. Possibly the easiest way to resolve this is to use a dedicated email app for your emails as any setting change could try (and it could be a little experimental) would also impact other websites.

Unfortunately I cannot help you get to "inbox zero", but I hope this makes life a little easier.