Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks show as a blank page on Firefox for Android (Mobile)

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Paul

more options

After a few minutes of using Firefox for Android, clicking on the url bar no longer shows TOP SITES, BOOKMARKS, and HISTORY. Instead, only a blank screen is visible. After restart (look at open apps and swipe off firefox), I can see my bookmarks again but shortly after, the screen goes blank.

This issue started about a week ago I think after one of the upgrades. I want to say it was around the same time as or just before all my extensions were disabled due to the not signed bug.

After a few minutes of using Firefox for Android, clicking on the url bar no longer shows TOP SITES, BOOKMARKS, and HISTORY. Instead, only a blank screen is visible. After restart (look at open apps and swipe off firefox), I can see my bookmarks again but shortly after, the screen goes blank. This issue started about a week ago I think after one of the upgrades. I want to say it was around the same time as or just before all my extensions were disabled due to the not signed bug.

All Replies (1)

more options

Hi

Sorry to hear that you are having this problem.

I recomend as a first step that you open the Android Settings app (typically a cogwheel icon), open the Applications option and find Firefox. Select Clear Cache (do not select Clear Data!) and you should find this issue is resolved.

I hope this helps.