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How do I recover my offline teading list that disappeared?

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My device is a Samsung Galaxy SII Skyrocket i727 using android OS 4.0.4. It is working fine except earlier today my offline reading list & my most current bookmarks also disappeared. I am able to manully sync by going to settings on my device. I also was able to recover some older bookmarks and create a new reading list, but no current offline reading. My Firefox settings are set NOT to clear offline reading (box unchecked). I do have an Kapersky av app & a Just Clean app installed, but NO others, both downloaded from the App Store. The Just Clean app is NOT set/does not have a setting to to delete these Firefox browser offline reading list materials and the Kapersky av confirms that their are no no threats or issues after doing Full Scans.

My device is a Samsung Galaxy SII Skyrocket i727 using android OS 4.0.4. It is working fine except earlier today my offline reading list & my most current bookmarks also disappeared. I am able to manully sync by going to settings on my device. I also was able to recover some older bookmarks and create a new reading list, but no current offline reading. My Firefox settings are set NOT to clear offline reading (box unchecked). I do have an Kapersky av app & a Just Clean app installed, but NO others, both downloaded from the App Store. The Just Clean app is NOT set/does not have a setting to to delete these Firefox browser offline reading list materials and the Kapersky av confirms that their are no no threats or issues after doing Full Scans.