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can not take picture by camera,but after removal of memory card photos can take,whats the problem

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Ralph Daub

prakashimfa
prakashimfa
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I CAN NOT TAKE PHOTO BY CAMERA.BUT AFTER REMOVAL OF MEMORY CARD PHOTO CAN CAPTURE.WHATS THE PROBLEM?

I CAN NOT TAKE PHOTO BY CAMERA.BUT AFTER REMOVAL OF MEMORY CARD PHOTO CAN CAPTURE.WHATS THE PROBLEM?

All Replies (1)

Ralph Daub
Ralph Daub
  • Locale Leader
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Hi prakashimfa,

I'm sorry to hear that you are having issues taking photos with your Firefox OS device.

In order to better understand this issue, please reply with the following information:

  • What is the model of your phone?
  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • What country did you purchase your device from?
  • Please provide the exact steps to reproduce the issue you are encountering.
  • How often do you encounter this issue?
  • Have you attempted to format your SD card?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

- Ralph