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cannot download atachement from Web app

Posted

hello

in Web app (i guess that is the right name) if i open a web mail on my email account and i tap on attachment that is not a picture or a video to download it nothing happens what am i doing wrong

strictly speaking i want to download pdf files plain text files that may have odd extension like .com .mess or no extension at all

thanks

jean pierre aubry

hello in Web app (i guess that is the right name) if i open a web mail on my email account and i tap on attachment that is not a picture or a video to download it nothing happens what am i doing wrong strictly speaking i want to download pdf files plain text files that may have odd extension like .com .mess or no extension at all thanks jean pierre aubry

Additional System Details

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

Andrew
  • Moderator
321 solutions 4041 answers

Helpful Reply

Hi,

Which web app are referring to? Is this a search for the app on the homescreen?

There are items that cannot be downloaded at this moment as Firefox OS is still in development and all the items our users need are being worked on at this moment by developers, engineers and much much more.

Hi, Which web app are referring to? Is this a search for the app on the homescreen? There are items that cannot be downloaded at this moment as Firefox OS is still in development and all the items our users need are being worked on at this moment by developers, engineers and much much more.

Question owner

hello

i am referring to the Web browser is there a documentation somewhere of the supported file format for download?

you say "Is this a search for the app on the homescreen" what does this mean?

i want to say that i am new to smartphone OS but have a fair experience on Linux ten years ago i could use Linux on a Sharp Zaurus, which is a plamtop device, could be fitted with a modem as well http://fr.wikipedia.org/wiki/Zaurus i am sorry to say that Firefox OS has a long way to go to reach the raw OS capabilities of such a device and i am very disappointed of course it is better a playing video or music, is this the goal?

jean pierre aubry

hello i am referring to the Web browser is there a documentation somewhere of the supported file format for download? you say "Is this a search for the app on the homescreen" what does this mean? i want to say that i am new to smartphone OS but have a fair experience on Linux ten years ago i could use Linux on a Sharp Zaurus, which is a plamtop device, could be fitted with a modem as well http://fr.wikipedia.org/wiki/Zaurus i am sorry to say that Firefox OS has a long way to go to reach the raw OS capabilities of such a device and i am very disappointed of course it is better a playing video or music, is this the goal? jean pierre aubry
guigs 1072 solutions 11697 answers

HI jeanpierreaubry, What device are you trying to download a file on? This is the file extensions I know are being tested: http://people.mozilla.org/~nhirata/mimetest/

However there is no official list of supported file extensions. If you download to the sdcard I would assume the file type would have to be supported on the card. As for the OS seeing file types: Gecko recognizes there mime types https://developer.mozilla.org/en-US/d.../Supported_media_formats

What file types are you trying?

Thank you, Rachel

HI jeanpierreaubry, What device are you trying to download a file on? This is the file extensions I know are being tested: [http://people.mozilla.org/~nhirata/mimetest/] However there is no official list of supported file extensions. If you download to the sdcard I would assume the file type would have to be supported on the card. As for the OS seeing file types: Gecko recognizes there mime types [https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats] What file types are you trying? Thank you, Rachel

Question owner

hello

thanks for your answer

device is ZTE Open C

as said earlier files are .pdf files plain text files with many extension, *.comm, *.text, or no extension at all i expect as in any linux based OS the extension does not matter

the links you give ma says a lot about video or audio file type i just want the browser or the email app to download the file not to play it

i would like to use my Firefox OS phone as a "serious" working tool, not play video or music

are you sure https://developer.mozilla.org/en-US/d.../Supported_media_formats is for Firefox OS the browser does not behave like that, nor the email app

thanks

jean pierre aubry

hello thanks for your answer device is ZTE Open C as said earlier files are .pdf files plain text files with many extension, *.comm, *.text, or no extension at all i expect as in any linux based OS the extension does not matter the links you give ma says a lot about video or audio file type i just want the browser or the email app to download the file not to play it i would like to use my Firefox OS phone as a "serious" working tool, not play video or music are you sure https://developer.mozilla.org/en-US/d.../Supported_media_formats is for Firefox OS the browser does not behave like that, nor the email app thanks jean pierre aubry
Andrew
  • Moderator
321 solutions 4041 answers

If you go to the Browser Compatibility section and go to the mobile tab, and look for Firefox OS (Gecko), the compatibilities are listed there.

If you go to the [https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats#Browser_compatibility Browser Compatibility] section and go to the mobile tab, and look for Firefox OS (Gecko), the compatibilities are listed there.

Question owner

thanks again

but what i want is to DOWNLOAD a file (whatever the type) from the browser or the mail app i do not care about automatic support of music or video

will that come in a near future or is Firefox only aimed at fun?

jean pierre aubry

thanks again but what i want is to DOWNLOAD a file (whatever the type) from the browser or the mail app i do not care about automatic support of music or video will that come in a near future or is Firefox only aimed at fun? jean pierre aubry

Question owner

i am coming up again with this question when will it be possible to DOWNLOAD a file (whatever the type) from the browser or the mail app, is it a matter of: days ? months ? years ? if you are travelling and get an email with a pdf attached you had like to read it otherwise the device is not ery useful, is it ?

i am coming up again with this question when will it be possible to DOWNLOAD a file (whatever the type) from the browser or the mail app, is it a matter of: days ? months ? years ? if you are travelling and get an email with a pdf attached you had like to read it otherwise the device is not ery useful, is it ?
Andrew
  • Moderator
321 solutions 4041 answers

PDFs unfortunately can't be downloaded in the email app. If you do visit your email account via everything.me section of the phone or the browser of the phone, you may be able to download PDF files. You can then open up the PDF using the PDF Viewer application that can be downloaded from the Marketplace.

PDFs unfortunately can't be downloaded in the email app. If you do visit your email account via everything.me section of the phone or the browser of the phone, you may be able to download PDF files. You can then open up the PDF using the PDF Viewer application that can be downloaded from the Marketplace.
Andrew
  • Moderator
321 solutions 4041 answers

Regular Text files may be opened by the "Firetex" app on the Marketplace as well.

Regular Text files may be opened by the "Firetex" app on the Marketplace as well.

Question owner

you answers raises a few more questions

everything.me seems to be a google application, right? is promoting google among the goals of Firefox OS?

if i visit my email account with a Webmail and i tap on a .pdf or a .txt attachment at best nothing happens most of the time the browser crashes

when you say "you may be able to download PDF files" does this mean you can or if you are lucky you can i am sorry for this question but english is not my mother language and i believe the verb may implies some sort of uncertainty

you answers raises a few more questions everything.me seems to be a google application, right? is promoting google among the goals of Firefox OS? if i visit my email account with a Webmail and i tap on a .pdf or a .txt attachment at best nothing happens most of the time the browser crashes when you say "you may be able to download PDF files" does this mean you can or if you are lucky you can i am sorry for this question but english is not my mother language and i believe the verb may implies some sort of uncertainty
Andrew
  • Moderator
321 solutions 4041 answers

everything.me is no way related to Google.

If your email provider when accessed via the Web browser allows you to easily download the files onto your device, it may be possible to view those files. I say "may" because I'm not 100% sure on how your email is set up.

Even if the email application did start to allow the download of specific files, there may not be the available application to open it. Therefore, it is one of the reasons for not having the ability to download files inside the email app.

everything.me is no way related to Google. If your email provider when accessed via the Web browser allows you to easily download the files onto your device, it may be possible to view those files. I say "may" because I'm not 100% sure on how your email is set up. Even if the email application did start to allow the download of specific files, there may not be the available application to open it. Therefore, it is one of the reasons for not having the ability to download files inside the email app.

Question owner

quote: "everything.me is no way related to Google" this does not tell me how how to install it or use it

quote: "If your email provider when accessed via the Web browser allows you to easily download" humm it is not easily, it is not NOT AT ALL as i said previously

quote: "Even if the email application did start to allow the download of specific files" it DOES NOT

is there any plan to get theses things really working as i asked earlier how many days ? months? years?

anyhow thanks for the time you spent for me but i am nearly ready to store the Firefox phone in a drawer and buy another non google phone as a last try for a smartphone and i will certainly not advise my friends to by a Firefox Phone

quote: "everything.me is no way related to Google" this does not tell me how how to install it or use it quote: "If your email provider when accessed via the Web browser allows you to easily download" humm it is not easily, it is not NOT AT ALL as i said previously quote: "Even if the email application did start to allow the download of specific files" it DOES NOT is there any plan to get theses things really working as i asked earlier how many days ? months? years? anyhow thanks for the time you spent for me but i am nearly ready to store the Firefox phone in a drawer and buy another non google phone as a last try for a smartphone and i will certainly not advise my friends to by a Firefox Phone