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What to do if Firefox won't play any sounds

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Learn what steps to take if you can't hear sound in Firefox.
Learn what steps to take if you can't hear sound in Firefox.

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This article describes what to do when you can't hear sound in Firefox. {for win} * If you want Firefox to make a "click" sound effect when you click on a link, and to use other small sound effects when you browse web pages, try the [https://addons.mozilla.org/firefox/addon/navigational-sounds Navigational Sounds] extension. __TOC__ = Unmute Firefox and plugins = {for winxp} # Open Firefox and play content that should play sound, such as this [http://youtu.be/LtOGa5M8AuU Firefox video] or a Flash video with sound. # Click the volume icon in the Windows taskbar. # Make sure the ''Mute'' checkbox is not checked and slider is not at the bottom. {/for} {for win7,win8} # Open Firefox and play content that should play sound, such as this [http://youtu.be/LtOGa5M8AuU Firefox video] or a Flash video with sound. # Click the volume icon in the Windows taskbar. # Click '''Mixer'''. The Volume Mixer window will appear. # Make sure the ''Mozilla Firefox'' and plugin (such as ''Adobe Flash Player'') sliders are not muted and are not at the bottom. ;[[Image:Win7 Volume Mixer]] {/for} {for win10} # Open Firefox and play content that should play sound, such as this [http://youtu.be/LtOGa5M8AuU Firefox video] or a Flash video with sound. # Right-click the volume icon in the Windows taskbar. # Click '''Open Volume Mixer'''. The Volume Mixer window will appear. # Make sure the ''Mozilla Firefox'' and plugin (such as ''Adobe Flash Player'') sliders are not muted and are not at the bottom. ;[[Image:Win7 Volume Mixer]] {/for} = Check your audio device = Make sure that the audio device (such as speakers or headphones) are turned on and connected to the computer properly. = Other solutions = Check out whether other applications on your computer can play sounds. If they can't: * Follow Microsoft's [https://support.microsoft.com/en-ca/help/4026994/windows-fix-sound-problems Fix sound problems] tutorial. If Firefox is the only application that you can't hear sound in: * Try the solutions in [[Video or audio does not play]]. {/for} {for mac} Make sure other applications on your computer can play sounds. If Firefox is the only application that you can't hear sounds in: *Try the solutions in [[Video or audio does not play]]. If no application can play sounds: * See Apple's [http://support.apple.com/kb/ts1574 Troubleshooting issues with no audio from built-in speakers on Macs]. * If you have an external audio device, check whether it's turned on and connected properly. {/for} {for linux} Make sure other applications on your computer can play sounds. If Firefox is the only application that doesn't play sounds: {for =fx58,=fx59} * Firefox versions 58 and 59 may be unable to play or record sound on some Linux distributions and desktop environments. This will be fixed in [[Find what version of Firefox you are using|Firefox version]] 60. For more information, see the article [[No sound in Firefox 59 on Linux in some configurations]]. {/for} * Try the solutions in [[Video or audio does not play]]. If you can't hear sounds in any other applications: * Make sure that the audio device (such as speakers or headphones) are turned on and connected to the computer properly. {/for}
This article describes what to do when you can't hear sound in Firefox. {for win} {for not fx57} * If you want Firefox to make a "click" sound effect when you click on a link, and to use other small sound effects when you browse web pages, try the [https://addons.mozilla.org/firefox/addon/navigational-sounds Navigational Sounds] extension. {/for} __TOC__ = Unmute Firefox and plugins = {for winxp} # Open Firefox and play content that should play sound, such as this [http://youtu.be/LtOGa5M8AuU Firefox video] or a Flash video with sound. # Click the volume icon in the Windows taskbar. # Make sure the ''Mute'' checkbox is not checked and slider is not at the bottom. {/for} {for win7,win8} # Open Firefox and play content that should play sound, such as this [http://youtu.be/LtOGa5M8AuU Firefox video] or a Flash video with sound. # Click the volume icon in the Windows taskbar. # Click '''Mixer'''. The Volume Mixer window will appear. # Make sure the ''Mozilla Firefox'' and plugin (such as ''Adobe Flash Player'') sliders are not muted and are not at the bottom. ;[[Image:Win7 Volume Mixer]] {/for} {for win10} # Open Firefox and play content that should play sound, such as this [http://youtu.be/LtOGa5M8AuU Firefox video] or a Flash video with sound. # Right-click the volume icon in the Windows taskbar. # Click '''Open Volume Mixer'''. The Volume Mixer window will appear. # Make sure the ''Mozilla Firefox'' and plugin (such as ''Adobe Flash Player'') sliders are not muted and are not at the bottom. ;[[Image:Win7 Volume Mixer]] {/for} = Check your audio device = Make sure that the audio device (such as speakers or headphones) are turned on and connected to the computer properly. = Other solutions = Check out whether other applications on your computer can play sounds. If they can't: * Follow Microsoft's [https://support.microsoft.com/en-ca/help/4026994/windows-fix-sound-problems Fix sound problems] tutorial. If Firefox is the only application that you can't hear sound in: * Try the solutions in [[Video or audio does not play]]. {/for} {for mac} Make sure other applications on your computer can play sounds. If Firefox is the only application that you can't hear sounds in: *Try the solutions in [[Video or audio does not play]]. If no application can play sounds: * See Apple's [http://support.apple.com/kb/ts1574 Troubleshooting issues with no audio from built-in speakers on Macs]. * If you have an external audio device, check whether it's turned on and connected properly. {/for} {for linux} Make sure other applications on your computer can play sounds. If Firefox is the only application that doesn't play sounds: {for =fx58,=fx59} * Firefox versions 58 and 59 may be unable to play or record sound on some Linux distributions and desktop environments. This will be fixed in [[Find what version of Firefox you are using|Firefox version]] 60. For more information, see the article [[No sound in Firefox 59 on Linux in some configurations]]. {/for} * Try the solutions in [[Video or audio does not play]]. If you can't hear sounds in any other applications: * Make sure that the audio device (such as speakers or headphones) are turned on and connected to the computer properly. {/for}

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