I need help with my Webmaker account | How to

I need help with my Webmaker account

I can’t log in

First, make sure you have a Persona account

  • Click the Sign Up button at the top right of Webmaker.org webmaker sign in button
  • Look for a second window that will get you set up with Persona. Enter your email address and follow the instructions to verify your email.

persona email entry screen

If you’re sure that your Persona is set up correctly but are still having trouble signing in, you may have encountered a bug. We’ll take care of it, just write us: help@webmaker.org

How do Webmaker domains work?

Once you're set up with Persona, you get to claim your username and Webmaker domain.

Webmaker - space claim

Your Webmaker domain is your personal space on the web to share all your creations. Every username gets a domain at http://username.makes.org - so if your username is pizzadog then your Webmaker domain will become http://pizzadog.makes.org

I lost my password

It's okay, it happens to everybody. Just click the link that says "forgot your password?" in the persona login window. You'll get an email confirmation with a link to change your password.

Persona - forgot password

I'm still having problems, what do I do?

Send an email to makerparty@mozilla.org describing your problem in as much detail as you can, and we'll figure out what's wrong



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