Videos don't have sound on Citrix

Firefox Firefox Última actualización: 33% of users voted this helpful
Ninguén axudou a traducir este artigo aínda. Se xa sabe como funciona a localización para SUMO, comece a traducir agora . Se quere aprender a traducir artigos para SUMO, comece aquí .
This article applies to Windows only.

If you are on a Citrix Server on Windows, you may have problems with sound when you play videos on Firefox. This is due to an issue with increased security restrictions and we are working hard to resolve this.

In the meantime, you can reduce the sandbox security level by following these steps:

Warning: These instructions are for experienced Firefox users. Changing settings in the Configuration Editor (about:config) can have serious effects on your browser’s stability, security and performance.
Only proceed if you are comfortable with advanced settings and understand the potential impacts.

  1. Type about:config in the address bar and press EnterReturn.
    A warning page may appear. Click Accept the Risk and Continue to go to the about:config page.
  2. Search for security.sandbox.content.level.
  3. Click the Edit Fx71aboutconfig-EditButton button for the preference and set its value to 1.
  4. Click on the checkmark Fx71aboutconfig-Checkmark to save the change.
  5. Restart Firefox on the remote device.

Estas persoas fabulosas axudaron a escribir este artigo:

Illustration of hands

Voluntario

Mellore e comparta a súa experiencia. Responda preguntas e mellore a nosa base de coñecemento.

Learn More