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Firefox includes built-in password management which allows you to manage the usernames and passwords you use to log in to websites. This article describes why your logins might not be saved.
Table of Contents
Firefox settings for logins and passwords
If you've disabled the autofill feature, Firefox will not fill in your login information. To change this setting:
- Click the menu button
to open the menu panel.
- Click .
- The Firefox about:logins page will open in a new tab.
-
Click the Firefox logins menu
, then click .
- The Firefox panel will open to the Logins and Passwords section.
- Add a checkmark next to Ask to save logins and passwords for websites to see a prompt.
- Add a checkmark next to Autofill logins and passwords so you wouldn't have to type them in each time.
- At the top right, click the menu button to open the menu panel. Then, select .
- The Firefox about:logins page will open in a new tab.
- At the top right, click the Firefox logins menu and then select .
- The Firefox panel will open to the Passwords section.
- Add a checkmark next to Ask to save passwords to see a prompt.
- Add a checkmark next to Fill usernames and passwords automatically so you wouldn't have to type them in each time.
Now that you've configured Firefox to remember passwords, try logging in to the site again.
Password Manager software
You may have Password Manager software, maybe as a feature included in security software, that prevents Firefox from storing passwords. Check your Password Manager software settings. For more information, see Where are my logins stored?
Remember Password prompt is not displayed
Some graphics driver versions may have problems to display prompts. To see if this applies to you, follow the steps in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.
Websites prohibit password saving
Some websites do not allow for passwords to be saved for security reasons. If you have followed the steps above, but are still not prompted to save a password when logging in to a certain website, that site may have disabled password saving.
Sign in with a one-time email code
Mozilla account supports a passwordless sign-in option for selected services. Instead of entering a password, you can use a one-time code sent to your email address.
When you enter your email on a supported service, Mozilla automatically determines the correct sign-in method. If your account is eligible for the passwordless flow, you’ll receive a one-time code by email. Enter that code on the verification screen to complete sign-in. If the code expires, you can request a new one.
You can use passwordless login when creating a new account for a supported service, or when your existing account lacks a password and is not linked to Google or Apple.
Based on information from User name and password not remembered (mozillaZine KB)
