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How to create screenshots on Windows, Mac, Linux, iOS devices and Android devices so that you can add the image to Knowledge Base articles.

<!-- Note: We have a support article, https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem which this article was originally based on. We also have a KB "how to contribute" article which is way too long, https://support.mozilla.org/en-US/kb/adding-screenshots that we can shorten by moving some content to this article. --> This article explains how to create a screenshot on different operating systems and devices, and how to edit screenshot images to use in Knowledge Base articles. To learn how to add screenshots to articles, see: * [[Adding screenshots#w_add-new-screenshots-to-knowledge-base-articles]] * [[How to place images in an article]]. __TOC__ = Tips for creating screenshots for Knowledge Base articles = <!-- These tips are copied from https://support.mozilla.org/en-US/kb/adding-screenshots --> *Use a red "screengrab" to outline important parts of screenshot images, like this: ;[[Image:Add New Contacts]] *Keep screenshots small. Try to make them no larger than 620 pixels high or wide. *[https://en.wikipedia.org/wiki/Paint_%28software%29 Paint] on Windows and [https://en.wikipedia.org/wiki/Preview_%28Mac_OS%29 Preview] on Mac are useful software for cropping and editing screenshot images. You can also use freeware such as [https://en.wikipedia.org/wiki/GIMP GIMP] on Windows, Mac and Linux. Other editing tools are listed at the end of this article. = Create a screenshot on Windows = Once you have the screen presented the way you want for the screenshot: #Press the {key Print Screen} or {key Prnt Scrn} or {key prt sc} or {key PrtSc} key (depending on your keyboard). This key is usually found in the upper right section of your keyboard. To capture only the active window, hold down the {key Alt} key, before you press the {key Print Screen} or {key Prnt Scrn} or {key prt sc} or {key PrtSc} key. #Go to the Windows Start menu and open up the Microsoft Paint program from the Programs list (look under Accessories). #Once Paint is open, click Paste and your screenshot will appear. #Save your image as a PNG file, in an easy-to-find location such as your desktop. <!--These three subsections are copied from https://support.mozilla.org/en-US/kb/adding-screenshots --> ==Cropping screenshots in Paint== Cropping screenshots lets you edit a big image to show the readers only what they need to see. # Open the screenshot in Paint. # On the toolbar click Select+Rectangular Selection. [[Image:Paint1]] # Your cursor now looks like a compass. Use your cursor to draw a rectangle around the area you wish to show up in the final image. # Click {button Crop}. ==Making screen grabs in Paint== Screen grabs let you focus on a small portion of a picture inside a larger picture. You may want to show one button on a whole toolbar. # Open the screenshot in Paint. # In the Shapes toolbar select the rectangle shape. [[Image:Paint3]] # In the Colors toolbar select the color red. [[Image:Paint4]] # Your cursor now looks like a compass. Use your cursor to draw a red rectangle around the area you want to showcase. [[Image:Paint2]] ==Resizing images in Paint== Some screenshots come out large. But it’s best not to use screenshots that are more than 620 pixels long or wide. Here’s how to resize a big screenshot. # Open the screenshot in Paint. # Click {button Resize} on the toolbar. A Resize and Skew window opens. # Check if the height and width are both under 620 pixels. If they’re larger, type a smaller number into either the horizontal or vertical bar. [[Image:Paint5]] = Create a screenshot on Mac = Once you have the screen presented the way you want for the screenshot: *To capture the screen, hold down the {key command} key, as well as the {key Shift} key, as you press {key 3}. *To capture a specific section, hold down the {key command} key, as well as the {key Shift} key, as you press {key 4}; then select the area you want to copy. *To capture a specific window, hold down the {key command} key, as well as the {key Shift} key, as you press {key 4}; then press the {key spacebar}. You can then click on a window to capture it. As a result, there will be a PNG file on your desktop. <!--These three subsections are copied from https://support.mozilla.org/en-US/kb/adding-screenshots--> ==Cropping images in Preview== Cropping screenshots lets you edit a big image to show the readers only what they need to see. # Open the screenshot in Preview. # Click [[Image:PreviewToolbar]] on the toolbar. A second toolbar opens. # Your cursor now looks like a compass. Use your cursor to draw a rectangle around the area you wish to show up in the final image. [[Image:Preview2]]. # Click {button Crop}. ==Making screen grabs in Preview== Screen grabs let you focus on a small portion of a picture inside a larger picture. For example, you may want to showcase one button on a whole toolbar. # Open the screenshot in Preview. # Click {menu Tools}>{menu Annotate}>{menu Rectangle}. # A red rectangle appears. Adjust the rectangle so that it fits around the area you want to showcase. [[Image:ReloadiOS]]. ==Resizing images in Preview== Some screenshots come out large. But it’s best not to use screenshots that are more than 620 pixels long or wide. Here’s how to resize a big screenshot. # Open a screenshot in Preview. # Click {menu Tools} > {menu Adjust Size}. A window opens. # Check if the height and width are both under 620px. If they’re larger, type a smaller number into either the height or width bar. Make sure {button Scale Proportionally} is checked. # Click {button OK}. [[Image:ScalePreview]] = Create a screenshot on Linux = Once you have the screen presented the way you want for the screenshot: *On Ubuntu Linux, click the {menu Applications} menu, go to the {menu Accessories} folder, and select {menu Take Screenshot}. *In other cases, depending on your desktop manager, you can use [http://en.wikipedia.org/wiki/KSnapshot KSnapshot] or [http://en.wikipedia.org/wiki/Gnome-screenshot Gnome-screenshot] or use the {key Print Screen} or {key Prnt Scrn} or {key prt sc} or {key PrtSc} key, depending on your keyboard, to capture your screenshot. = Create a screenshot on iOS devices = Once you have the screen presented the way you want on your iPhone or iPad: <!-- the following is copied from https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem --> #Press and hold the Sleep/Wake button, then immediately press the Home button. #Your screen will flash white for a second and the device will make a camera shutter noise (if the volume is on) to indicate that the screenshot has been taken. #The screenshot is now stored in your photos app for you to view. {note}'''iOS devices''': iPhone 6 devices & above, the Sleep/Wake button is on the right side of the device.{/note} = Create a screenshot on Android devices = Once you have the screen presented the way you want on your Android phone or tablet: <!-- the following is copied from https://support.mozilla.org/en-US/kb/adding-screenshots--> # Press and hold the Sleep/wake button and the volume-down button simultaneously. The screen flashes. # Find the screenshot in the Gallery app. # Send the screenshot to your computer. If you want, edit the screenshot in an image editing software such as Paint or Preview. {note}Not all Android devices work the same way. If the above method doesn't work and your device has a home button, press and hold the home button and the power button at the same time, until the screen flashes. For other methods, see these articles: <!-- the following is copied from https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem --> *[http://www.wikihow.com/Take-Screenshots-on-an-Android How to Take Screenshots on an Android] (WikiHow) *[http://www.androidcentral.com/android-screenshots How to take a screenshot on Android] (Android Central) *[http://www.pcadvisor.co.uk/how-to/google-android/how-take-screenshot-on-android-phones-tablets-summary-windows-ios-android-3623449/ How to take a screenshot on Android phones, tablets] (PC Advisor){/note} = Tools = *[https://en.wikipedia.org/wiki/Paint_%28software%29 Paint] (included on Windows) *[http://en.wikipedia.org/wiki/Snipping_Tool Snipping tool] (included on Windows) *[https://en.wikipedia.org/wiki/Preview_%28Mac_OS%29 Preview] (included on Mac OS) *[https://en.wikipedia.org/wiki/GIMP GIMP] (Freeware for Windows, Mac OS and Linux) *[http://www.irfanview.com/ Irfanview] (Freeware for Windows) *[http://www.getpaint.net/ Paint.NET] (Freeware for Windows) *[http://www.xnview.com/en/index.html XNView] (Freeware for desktop and mobile devices) *[http://en.wikipedia.org/wiki/Category:Screenshot_software More screenshot software]