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Get community support
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How to get community support for Mozilla products.
How to get community support for Mozilla products.
Content:
=Ask a question about Firefox, Firefox for Android, Firefox for iOS, Firefox OS, Firefox Focus, Firefox Rocket, Firefox for Fire TV, Firefox for Enterprise, Webmaker or Thunderbird in the community support forum=
Before posting your question, please read:
*[[Forum rules and guidelines]]
If you want to add a screenshot to help explain your question, please also read:
*[[How do I create a screenshot of my problem?]]
You can ask a question in the support forum by clicking the link below. You will be taken through a series of steps that determine the product and topic of your question, so that our team of volunteer contributors can find the best person to help you.
{note}'''Note:''' You will need to register with Mozilla Support when you ask the question.{/note}
{button [/en-US/questions/new '''Ask a question''']}
=Additional resources=
If our Help Topics don't have an answer, you can also try these other support resources:
*[https://support.mozilla.org/questions/all?sort=requested&filter=solved&show=done Recently solved questions about Mozilla software]
*[http://www.mozilla.org/about/forums/#end-user-support Mozilla Forums: End-User Support]
*[http://forums.mozillazine.org MozillaZine forums]
*[[Where to go for developer support]]
Please see our [[Forum rules and guidelines]], then click the button to ask your question and our team of contributors will help you.
;[[Image:Get Help|link=/products/firefox]]<!-- TEXT VERSION OF THE BUTTON {button [/products/firefox Get Help]} -->
{note}'''Note:''' You will need to register with Mozilla Support when you ask the question.{/note}
If you want to add a screenshot to help explain your question, please also read:
*[[How do I create a screenshot of my problem?]]
=Additional resources=
If our Help Topics don't have an answer, you can also try these other support resources:
*[https://support.mozilla.org/questions/all?sort=requested&filter=solved&show=done Recently solved questions about Mozilla software]
<!--If we don't want other people to post on old threads, why are we recommending this?-->
*[http://www.mozilla.org/about/forums/#end-user-support Mozilla Forums: End-User Support]
<!--this is why the thunderbird and firefox google groups email list is still so active! do we want to remove this? jlyn to contact-->
*Tweet to @firefox with 'help me' in your text to get help live from the Social Support Community.
*If you're a developer, you'll find what you need on the [https://developer.mozilla.org/en-US/ Mozilla Developer Network (MDN)]. MDN offers documentation, demos, and a Q&A forum where you can ask questions and interact with other developers.
<!--I removed Mozillazine, it has been marked as no longer helpful via lonnen and comments from the last time the site went down, maybe we change this to @firefoxsupport-->