Army of Awesome Common Replies | Administration

Army of Awesome Common Replies

Below are the common responses used in the Army of Awesome. Please follow the structure (H1 for new categories and H2 for new tweets with the tweet text below). The tweet text shouldn't exceed 125 characters. It needs to fit in 140 characters after adding the @username and #fxhelp hash tag.

Community

We're a non-profit organization

Hey, I'm a Mozilla volunteer. Did you know there are 1000s of us worldwide? More here: mzl.la/Qkx3cp

Welcome to our community

Thanx for joining Moz! You're now part of our global community. We're here if you need help: mzl.la/Kubiog

Yahoo Search

Changing default search engine

You can pick Google, Yahoo or any other search engine as the default in Firefox - see: mzl.la/MOtkQ0

Firefox overview - getting started

Get started with Firefox

Getting started w/ Firefox? Here are some tips & tricks for getting the most out of it: mzl.la/LGkrZp

Learn about the Australis redesign

New Firefox is fast & customizable! Learn more here: mzl.la/P3mJcE

Common Australis questions

Thanks for upgrading to the new Firefox! Got questions? We have answers: mzl.la/1iUHIb6

Change or customize Firefox

Restore the old Firefox design

Firefox is customizable. If you prefer the old design, switching back is easy: mzl.la/1hIi1xS

Bring back Add-on bar on Australis

Want your add-on bar back? Follow these steps to restore it: mzl.la/1deD8XC

Customize the toolbar and menu on Australis

The new Firefox lets you customize your toolbars and controls. Learn how to make Firefox all yours: mzl.la/LEfUYU

Customize Firefox with add-ons

Have you tried add-ons? Cool apps for shopping, music, news, whatever you do online. Start here: mzl.la/blOuoD

Disable suggested tiles

Mozilla is committed to putting users in control. Find out how disable suggested tiles: mzl.la/1MWRx9S

Browsing with Firefox

Bookmarks

Save and manage your favorite sites easily on Firefox. Here's how: mzl.la/LHrvqn

Tab Groups

Heard about Tab Groups? They organize your tabs, eliminating clutter. Try it: mzl.la/KrLdDR

Firefox Sync

Sign up for Firefox Sync

Tried the new Firefox Sync? It saves open tabs, passwords, bookmarks, & history on all your computers. Try it: mzl.la/KpeZJw

Still on the old Sync?

Sounds like you're on old Firefox Sync. New Firefox Sync is much easier: mzl.la/LP37Yj

Firefox problems

Upgrade Firefox

Hey, maybe you need to upgrade Firefox? New version is speedier with a lot more going on: mzl.la/9wJe30

Firefox doesn't behave

Sorry your Firefox doesn't behave. Check out the tips here: mzl.la/MD75AT

Firefox is slow

You can make your Firefox fast again. Try out these steps: mzl.la/PMJRIb

Fix crashes

Sorry your Firefox is crashing :( Here are quick fixes to prevent this from happening again: mzl.la/MYlG5D

High RAM usage

Firefox sometimes uses more memory than it should. Try one of these easy fixes: mzl.la/LnX4ca

High CPU usage

Firefox may sometimes use more CPU resources than required. Try one of these easy fixes: mzl.la/1BAQIeY

Slow Firefox startup

Firefox needs a refresh. Here are tips to make Firefox load faster: mzl.la/MP4wqF

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to default: mzl.la/MnSTZB

Flash plugin crashing

Sorry to hear Flash is crashing :( See this for help: mzl.la/LIoF7y

Moving to another browser

Sad to see you go :( Was there a particular issue? The support team can help: mzl.la/Kubiog

Update plugins and add-ons

Updated your plugins recently? Should work out your issues. Here's the place to refresh: mzl.la/cGCg12

Support

Feedback

Thanks for the feedback. You are helping make Firefox better. Please also let us know here: mzl.la/1fgBjW6

Ask SUMO

Maybe ask SUMO about this issue? Firefox's community support team. They'll know what's up: mzl.la/Kubiog

Get Involved

Become a beta tester

Become a beta tester! Help develop the next Firefox. You don't have to be a techie to contribute: mzl.la/d23n7a

Get involved with Mozilla

Want a better web? Join the Mozilla movement. There is something to do for everyone. Get started: mzl.la/cufJmX

Join Firefox Friends

Help our ever-growing team of social-sharers spread the word about Firefox. Join now: friends.mozilla.org

Mozilla Developer Network

Help make the web better! Build web pages, apps & add-ons here: Mozilla Developer Network: mzl.la/9gQfrn

Report a bug

Thanks for finding a bug. Make everyone's Firefox experience better by reporting. It's easy: mzl.la/KZPWCZ


Firefox OS

Getting started

Getting started with Firefox OS? Here is what you need to know to getting the most out of it: mzl.la/S4Ibwh

Make a call

Want to make a call from your Firefox OS phone? It's never been easier: mzl.la/13KKwR3

Connect to WiFi

Issues with getting online? Please check out these easy troubleshooting steps: mzl.la/12RPDwX

Create WiFi hotspot

Want to share the internet with your friends? Create your own hotspot: mzl.la/1ehxfTu

Connect on Facebook

Easy steps for using Facebook on your Firefox OS Phone: mzl.la/15aVUu8

Browse the Web

Want to browse the Web on your Firefox OS phone? Check out: mzl.la/XEIXif

Watch on YouTube

Easy steps for using YouTube on your Firefox OS Phone: mzl.la/15aVUu8

Adaptive Search lets you discover and try apps w/out downloading! See: mzl.la/10EJ7cQ

Add Email Account

Learn how to add your email accounts to Firefox OS. It’s simple! mzl.la/XEJ5OU

Use messages app

Here's everything you need to know about texting from your Firefox OS phone: mzl.la/16refT9

Privacy & Security

Mozilla cares about your privacy and security on the web. Firefox OS helps you by adding protection: mzl.la/VDMPQ9

Manage applications

There are easy ways you can download and install apps on your Firefox OS phone. Find out more: mzl.la/VDN1PC

Play music

Listening to your favorite songs has never been easier! Learn how to manage your music: mzl.la/13vT3LI

Listen to the radio

Your Firefox OS phone has a Radio App! Try it now: mzl.la/XYrIKU

Marketplace

Here's everything you need to know about the Firefox OS Marketplace! mzl.la/18e8acf

Issues with Marketplace Apps

Sorry to hear you are having some issues! Check this out for help: mzl.la/1auWHpS

Help us improve

Help make Firefox OS better! Find out how you can help us here: mzl.la/ZV8okZ

Firefox for Android

Get Started

Getting started w/ Firefox on Android? Know some basics to get yourself up and running: mzl.la/1xKt5TF

Sync problems

Experiencing problems with sync? Try some of these troubleshooting options: mzl.la/1BAQTae

Managing default search engine

Manage your default search engine to use the one you like. Here's how: mzl.la/1BsPDaX

Using themes

Add a personal touch to your Firefox by installing themes! Check this out for help: mzl.la/1BAUwwQ

Firefox account problems

Firefox account giving you a hard time? Try some of these troubleshooting tips: mzl.la/1Hdk8Yb

Make Firefox your default browser

Make links on your Android device to open with Firefox. Here's how: mzl.la/1BAUe97

Help us improve

You can help Mozilla engineers by submitting mobile performance data. Here's how: mzl.la/1xKt4iO

Customize with add-ons

You can customize Firefox by installing awesome add-ons! Start here: mzl.la/1BAQQLq

Firefox for iOS

Install Firefox

Get your beloved Firefox browser on your iOS device! :D mzl.la/1O0VfzP

Sync

Sync your favorite bookmarks to access them on your iOS! Start here: mzl.la/1kPYeju

Awesome Screen

The 'Awesome Screen' on your Firefox will take you places! Learn more here: mzl.la/1INj07p

Unable to set Firefox as default browser

Firefox as the default browser on iOS is currently not possible but we got a work around for 'ya! mzl.la/1OcUgx5

Change tab list view

Firefox lets you change the size of your tabs on the tab list. Here's how: mzl.la/1INjcUl

Change default language

Have Firefox speak your language. Know more here: mzl.la/1PMVbnL

Change default search engine

Pick the search engine of your choice. Here's how to do it: mzl.la/1INj5br

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These fine people helped write this article: KadirTopal, Tonnes, Verdi, rrosario, feer56, Swarnava, madasan, deb.bhattacharya6, eddyc, TheMeerkat, hermina_condei, ComputerWhiz, rabbihossain, jsavage, marksc, dhanesh_s. You can help too - find out how.

Last Update: 2015-12-01

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