Other Firefox support

This article is no longer maintained, so its content might be out of date.

Most of the content on support.mozilla.com was written by volunteers. In addition to this website, the Mozilla Community includes many developers and long-time Firefox users who run other Firefox support resources. This page lists several websites and other venues for Firefox support, that are worth checking out.


Tips & tweaks

Facts & advice

Web forums

New users are welcome to post questions at the MozillaZine Firefox Support Forum hosted by Mozillazine. If you've read the frequently asked support questions, and still can't find the answer to your question, click the "[[Create New Topic]" link and fill out the form to pose your question to forum members.

Other web forums

Newsgroups and mailing lists

Use a newsgroup reader like Thunderbird or Outlook Express to post questions in the "mozilla.support.firefox" newsgroup, available on [news://news.mozilla.org/mozilla.support.firefox news.mozilla.org] (Mozilla's news server), or via the web, using Google Groups. It is also available as a mailing list. Please read the Mozilla Forum Etiquette page before posting.

Other newsgroups

  • [news://alt.fan.mozilla alt.fan.mozilla]
  • [news://comp.infosystems.www.browsers.ms-windows comp.infosystems.www.browsers.ms-windows]
  • [news://comp.infosystems.www.browsers.mac comp.infosystems.www.browsers.mac]
  • [news://comp.infosystems.www.browsers.x comp.infosystems.www.browsers.x]
  • [news://comp.infosystems.www.browsers.misc comp.infosystems.www.browsers.misc]

Real Time Chat (IRC)

To access IRC, you'll need an IRC client: if you don't have one, you may want to install the Chatzilla extension for Firefox. Just click on "Install," authorize the installation, and restart Firefox.

Once you have a client, you can talk to other users in real time by joining in the #firefox channel on irc.mozilla.org (Mozilla's chat server). (If you're using Chatzilla, clicking the link above should open a new window. Simply type your question in the text field which appears next to your nickname at the bottom of the window, and wait for an answer).

If you are unable to install an IRC client, use MozillaZine's web chat interface or Mibbit instead.

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