Φόρουμ κοινότητας «Firefox»

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Why does my office desktop Firefox version update every 2 or 3 time I start my browser? I click on browser and a popup box tells me its updating. The updates are short, 15 to 30 seconds and then the browser opens and runs normally.

Hello Firefox Support Team,

I would like to ask for assistance regarding my Firefox Account.

My Firefox Account is currently associated with the email address:

Old email: [edited] @mail.ru

Unfortunately, this email account has been permanently deleted, and I no longer have any possibility to recover or access it.

I would like to know if it is possible to transfer my Firefox Account, including all associated data, synchronization information, and authentication methods, to a new email address:

New email: [edited from community support forum] @gmail.com

I am currently signed in to the Firefox Account on my mobile devices and can provide information about them if necessary.

Kind regards,

Aleksey Bondarenko

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines or other service providers I see advertising for. (And yes, seeing that "G" logo somewhere is advertising for Google.) I'm assuming that these companies are paying to be pre-loaded as search providers in Firefox, and I understand that Firefox needs this financial support if it's going to continue providing a browser.

After upgrading, I've always gone into the settings and removed these search providers - I don't want to see them offered as search options, and to be honest, I don't even want to see their names in the settings screens.

Now with Firefox 152, I find that I'm not able to delete these pre-loaded search providers anymore. I can turn off a switch to disable them, but there's no way to totally delete them from the list anymore. There's even a [in the documentation] which explicitly says that the pre-loaded search providers cannot be removed, only hidden.

'WHY can I not delete them?

Is there a technical reason, i.e. would the browser stop working if they were removed? Are some companies paying extra to not be delete-able, and it just happens that every one that's pre-loaded in Firefox 152 decided to pay the extra money? Or did Mozilla just make an arbitrary decision to reduce the level of control that users have over their own browsers?

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello to Firefox profiles". It is incredibly annoying and turning me off Firefox completely! Can somebody tell me how to turn this message off? I assume it's in the settings somewhere.

suddenly, the last few days, Firefox doesn't let me browse --a url in the search field results in a blank. So I switch to Safari. It is not satisfactory. It used to be connected to yahoo as the browser. seems not to be now. thanks, Shelly [redacted email]

I have various sites that won't accept site login credentials but work on other browsers and Firefox is running very slow. If I completely shut down and restart my computer, the logins will work for a few minutes but then stop working again. I've completely uninstalled Firefox several times, deleted my profile and created a new profile. Ran Firefox in troubleshooting mode with extensions turned off. None of these have had any effect. I recently saw a post that this might be a Firefox issue with version 154.00. I'm currently running version 154.01. Is this actually a Firefox issue or do I need to continue to look further into my computer and router for the problem?

The Cache is never cleared after clearing, there are always about 9,3 MB left. According to my settings there should be 0 MB left. (When I check the Task Manager, Firefox ist always opened up to 10 times.) How can I make sure the Cache is completely cleared? I added Screenshots of both. Thnx for helping...

Running Windows 11 x-64. Mozilla Firefox splash screen does not load. Even after one hour, I can still see twelve, blank "boxes". There is a continuous, left-to-right, vertical, "windscreen-wiper-like" movement within each of the twelve boxes. I have uninstalled and reinstalled Mozilla Firefox, including a standalone installation. Sadly: this has not changed matters. Please see attached screenshot. Regards and thanks.