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Problem with Firefox reinstall

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried s… (διαβάστε περισσότερα)

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.

Ερώτηση από Barry Gold 2 ημέρες πριν

Τελευταία απάντηση από Barry Gold 20 ώρες πριν

connectivity at startup

on using firefox for first time, get message The connection has timed out The server at www.google.co.uk is taking too long to respond. The site could be temporari… (διαβάστε περισσότερα)

on using firefox for first time, get message


The connection has timed out

The server at www.google.co.uk is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

on re-try, problem disappears using 136.0 Beta 5 last daily update 12 Feb 2025

Ερώτηση από nooneroberts610 1 ημέρα πριν

Paypal doesn't work on Firefox

I thought I had fixed this problem but now it doesn't work again: When I click to pay with Paypal, it goes to the site, looks like it is logging me in. And then says "… (διαβάστε περισσότερα)

I thought I had fixed this problem but now it doesn't work again: When I click to pay with Paypal, it goes to the site, looks like it is logging me in. And then says "Something Went Wrong Try Again Return to Merchant." It does not happen on Safari. Can someone walk me through a fix?

Ερώτηση από wwwoolf 1 ημέρα πριν

Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge.

Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge. I periodically get the above displayed when I … (διαβάστε περισσότερα)

Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge.

I periodically get the above displayed when I am trying to log on to some web sites, if I open another browser I can connect.

Can someone explain if and how I can get around this please.

Ερώτηση από ann.langston 1 ημέρα πριν

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (διαβάστε περισσότερα)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Ερώτηση από John Neiberger 2 ημέρες πριν

Τελευταία απάντηση από John Neiberger 1 ημέρα πριν

How do I get Firefox to workproperly?

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this … (διαβάστε περισσότερα)

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this is an unfixable problem?

Ερώτηση από alden53 1 ημέρα πριν

This new update caused an error with my Windows. I am in safe mode but need to go back to the previous version of Firefox

Can you tell me how to restore to the previous version. It was the only change to my computer last night and prevented windows from loading. I am currently in safe mode… (διαβάστε περισσότερα)

Can you tell me how to restore to the previous version. It was the only change to my computer last night and prevented windows from loading. I am currently in safe mode.

Ερώτηση από Glroia 1 ημέρα πριν

Unable to log in to Bandcamp, previously caused by Firefox reCaptcha issues

Hi! This morning I was unable to log in to Bandcamp - same issue that is described here. https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwor… (διαβάστε περισσότερα)

Hi! This morning I was unable to log in to Bandcamp - same issue that is described here. https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

"I put in my email and password I click the blue "Log in" button The button greys out into the "Please wait..." button After 10-15 seconds it reverts to the blue "Log in" button without the page refreshing."

I've followed every step on this page: https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

with no success. Bandcamp says everything looks normal on their end and that it's a browser issue. I'm able to log in fine on other browsers and on my phone. Previously this error is associated with a reCaptcha issue on Firefox, but trying to see if there's another fix besides just waiting.

Ερώτηση από littleghostelli 1 ημέρα πριν

Τελευταία απάντηση από littleghostelli 1 ημέρα πριν

Paused YouTube video starts playing without any action

For the last few days, I have noticed when I pause a YouTube video and move on to using other applications. Suddenly the video starts playing out of nowhere, this ghost a… (διαβάστε περισσότερα)

For the last few days, I have noticed when I pause a YouTube video and move on to using other applications. Suddenly the video starts playing out of nowhere, this ghost action is irritating. Can someone please fix this issue?

version: 135.0 (64-bit)

Ερώτηση από Ashutosh Aneja 1 ημέρα πριν

History older than six months gone without my consent

I use Firefox on all my computers and phone, because its ability to save my browsing history and sync across devices has been unparalleled. This is invaluable because a c… (διαβάστε περισσότερα)

I use Firefox on all my computers and phone, because its ability to save my browsing history and sync across devices has been unparalleled. This is invaluable because a certain website I frequent has a nasty habit of eliminating and locking its pages. (I’ve asked them about it and they plan to continue doing this.) Without the exact link and all the metadata from my browsing history, I cannot retrieve those pages.

This past weekend when I went to recover a page, I discovered that FireFox has only six months of my history, not the many years I expected. I checked my pre-update profile, and it had no history either. I have some computers that have been offline for a few months so maybe they have versions old enough to still have my history.

How do I get my history back and how do I avoid FF destroying my history without my consent in the future?

Ερώτηση από katherinedavey 1 ημέρα πριν

cannot interact with pages with captcha

On many pages which require a captcha to proceed, the button to proceed is non-responsive. In more polite pages, I get a message e.g. "couldn't confirm captcha". Why does… (διαβάστε περισσότερα)

On many pages which require a captcha to proceed, the button to proceed is non-responsive. In more polite pages, I get a message e.g. "couldn't confirm captcha". Why does this happen and how can I get around it??? Tnx, Nir

Ερώτηση από sailor.nir 1 ημέρα πριν

Unable to Send DTMF Tones in Google Voice Calls via Keypad in Firefox

Hello, I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This mea… (διαβάστε περισσότερα)

Hello,

I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This means I cannot navigate automated phone menus (IVRs) or input PIN codes when required.

Issue Details:

   When I press the numbers on my keyboard or the on-screen dial pad during a call, no tones are recognized by the receiving system.
   The issue occurs only in Firefox. The same function works fine in other browsers like Chrome.
   I have confirmed that my microphone and audio settings are working properly.
   WebRTC is enabled (media.peerconnection.enabled = true in about:config).
   The issue persists even in a fresh Firefox profile with no extensions enabled.

Ερώτηση από Georgi Jojje Lundman 1 ημέρα πριν

I'm making a website and JSON.parse breaks it

This is only a problem with Firefox, on Chrome it works perfectly fine. But for some reason, JSON.parse throws the error "Uncaught SyntaxError: JSON.parse: unexpected end… (διαβάστε περισσότερα)

This is only a problem with Firefox, on Chrome it works perfectly fine. But for some reason, JSON.parse throws the error "Uncaught SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data". Is there any way to fix this or is this just a Firefox problem that I have to deal with?

Ερώτηση από Ethan Scott 1 ημέρα πριν

javascript does not work even though javascript.enabled is true

javascript does not work even though javascript.enabled is true. Every time Windows 11 shuts down and reboots, a google search produces the same error screen stating jav… (διαβάστε περισσότερα)

javascript does not work even though javascript.enabled is true.

Every time Windows 11 shuts down and reboots, a google search produces the same error screen stating javascript is not enabled, go to about.config, set javascript.enabled to true -- which every time is set at true already.

This is a huge pain in the butt!!!!!!!!!!!

Ερώτηση από gw19 1 ημέρα πριν

Page jumps back to the top on right/left click.

Still waiting for an answer to the above question. Why does the page jump back to the top when I want to open a link in a new tab? The link is halfway down a page but whe… (διαβάστε περισσότερα)

Still waiting for an answer to the above question. Why does the page jump back to the top when I want to open a link in a new tab? The link is halfway down a page but when I do a right/left click it jumps and invariably opens the link a few articles above the actual article I want to read. This had been happening for months now and nobody has bother to give a solution.

Ερώτηση από pete_scott2 1 ημέρα πριν

Update today seems fishy

Long story short (as possible): Windows 11 Home, Firefox version 135.0, File version 18.5.0.0, Product version 18.05 Opened Firefox first thing as soon as PC was turned… (διαβάστε περισσότερα)

Long story short (as possible):

Windows 11 Home, Firefox version 135.0, File version 18.5.0.0, Product version 18.05

Opened Firefox first thing as soon as PC was turned on today. Immediately prompted for an update. It's Mozilla/Firefox. I didn't question it. I did the update and it asked me to download a file. "I trust Mozilla. OK". It downloaded a Firefox Installer.exe file. The same as the one I installed back in 2022 when I set up this PC. I noticed it was a duplicate because (1) followed the file name. "Odd, but okay...it's Mozilla/Firefox. I trust it"

Then I tried to use Firefox and no matter what website I tried to go to I got a "Gah. Your tab just crashed" on the page. It had "Restore crashed tabs" options but nothing worked. All led back to "Gah. Your tabs..." Thinking about the same Installer.exe file and its (1), I checked the Firefox update history. Nothing for today. I then opened the Properties of the original 2022 Installer.exe and the one today. All were the same except 1) - the 2022 file is 325KB and the (1) file from today is 364KB, and 2) - under Digital Signatures, the Digest algorithm is "sha1" in the 2022 file and "sha256" in the (2) file from today.

I didn't know this Ask a question/forum was here or I would have inquired here first. Instead I turned to Reddit's Firefox group using my phone before I did anything on my PC. I spec'd out the details of the day and was assured by two people to do a restart of Firefox. So I did. Yup, that seemed to fix the issue. And off I went with the stuff I'd originally had in store for my day. Until I had different/unrelated need to view my Downloads and I see a FireFox Installer(2) that must have crept in when I did the restart. There was no notification/prompt or request to allow. It just showed up and I wouldn't have known about it unless I checked my Downloads folder.

Until someone tells me otherwise, I'm staying off Firefox. Two .exe Installer files downloaded for a simple update? One which I authorized/allowed but the other sneaking in when I restarted Firefox? Not to mention the tabs not loading until I did the restart which if legit needed, Firefox didn't prompt me to do? That doesn't sound like normal Mozilla/Firefox behaviour. None of today's events do.

So...is this fishy like I think it is? Fishy or not, what's the best thing to do? I'm okay with computers but DEFINITELY NOT an expert. Hence me being here and asking what to do. Guidance needed. Help?

I wrote out the OS details and specs of the browser. I think that's all that anyone would need but if I'm wrong, don't hesitate to ask for more.

Thanks folks.

Ερώτηση από Jarod1941 2 ημέρες πριν