Φόρουμ κοινότητας «Firefox»

I share my Sync account across 1 Android + 3 desktop devices (Win 10 or 11). So far no problems. A few days ago all the devices started dropping out of Sync.

I would say this all started with the Android device (v.153), which seems to have logged out of the account on its own. After reconnecting it, all the desktop devices went nuts...

1) desktop machines will need to reconnect to Mozilla account every time FF is launched 2) about:logins is always empty, even after logging back in and completing a sync routine 3) even when it states "Account disconnected" - "Sync is off", they will still receive tabs sent from the Android device; they can't send tabs as they won't see the other devices. Also, even while disconnected, they were able to add a new bookmark to the account. So, account is not actually fully disconnected... only some parts of Sync are.

Another symptom. Account's Connected Services list is clean and up to date (see images). Account recognizes new logins as already known hardware and avoids doubling them. But in Sync there's a mess of instances... all new attempts are seen as a new device. Many of these are of course dead links, as the latest login overwrites previous ones.

This happened while desktops were updating to v.154, but I wouldn't say it's related to that, as two of those machines also run a different Mozilla account on a second profile, and so far that account is not misbehaving.

The Android device also got disconnected a few more times, but now it seems more stable than its siblings, and the passwords are still accessible (as as you can see in the pics, it's not showing as a doubled Sync device).

I didn't try signing off all devices because I'm worried I won't be able to get back in... anyway, manually signing off a single one didn't change anything.

It seems to me this is a server-side issue. Is there a way to "refresh" the account without losing all data? Thank you

Right after updating Firefox to 155.03Beta, bookmarks, history, and synchronized tabs are completely empty on the sidebar. No data, at all, except for AI Chatbot's xml's. Didn't downloads once appear on the sidebar, too, by option? You have to go to Tabs and Browsing >> Browser Layout and select Show Sidebar to customize any of it. Library (Downloads and History) will not even show nor import anything. Not only this, but the new appearance of the sidebar is different, and about:preferences (settings) does not show their page titles, anymore, but only their icons. Settings tried to load when first opened, but it failed to name them. Is there some configured file and/or data on the beta that will not let each of these names and icons appear properly?

Hello,

For some reason, when I try to sync all my stuff from my desktop Win 11 firefox/duckduckgo system, to my new Win 11 laptop, the only option I can get is to sync with a mobile device.

I had no trouble doing this some months ago with another laptop, but this time I cannot find how to do this after trying for over an hour . . . . . .

Has anything been changed that won't allow syncing with another 'big' device, please?

Hello,

I have been using the same Firefox Account with Firefox Sync for several years.

I always reinstall Windows using a full disk format, and I have done this many times over the years. I have never signed out of my Firefox Account before reinstalling Windows, and Firefox Sync has always restored all my passwords, bookmarks, history and other synced data without any issues.

This time, after performing the same clean Windows installation and installing Firefox again, I signed into the same Firefox Account using the correct email address and two-factor authentication (Authenticator app).

I have verified that:

I am signed into the correct Firefox Account. Two-factor authentication works correctly. Firefox Sync is enabled for Passwords, Bookmarks, History, Tabs, Add-ons and Settings. Only the two new passwords I created after reinstalling Windows are present. All previously synced passwords, bookmarks, history, tabs and other data are missing. My Mozilla Account now shows only the new device. The previous computer is no longer listed.

I also checked the Firefox Sync log. It contains entries such as:

No metadata record Fresh start Wiping server data

Since I have successfully restored my Firefox data after many previous clean Windows installations using this same Firefox Account, this behavior is unexpected.

Could you please check whether my Firefox Sync storage still existed before this device connected, or whether it had already been reset or become empty?

Is there any possibility that my previous Sync data can still be recovered from the server?

Thank you for your time and assistance.

So I just switched OS on my desktop, and had to log into Firefox all over again for the first time in a bit, and it turns out that for some reason my saved passwords arent synchronising with my whats saved on my phone? In the past my experience have been that if I ask firefox to save my password on one device it remembers it on all my devices. Is this not the case? Is there something I need to do to manually synchronise?

Firefox is disconnecting my account every time i restart the browser. I've made sure it's not set to clear data when restarting. I found a support forum post for mac where they weren't installing it and were running it from the dmg, but i'm using the firefox that was installed during cachy installation, which firefox gives /usr/bin/firefox, when runnign it from terminal (or anywhere) the command in btop is /usr/lib/firefox/firefox. its really frustrating because i lose my session data, have to log back in again, have to redownload all my extensions, ahve to reconfigure all my extensions every time the browser restarts

I'm on CachyOS on COSMIC de with a btrfs file system. I've tried uninstalling and reinstalling firefox. I've tried making a new profile. I really don't want to use a different browser, but this isn't functional.

I changed the password of my Firefox account recently, which logged me out of my Firefox iOS app. When I'm prompted to scan the QR code to re-establish the pairing, nothing happens. When I choose to use email instead, I get "unexpected error". This happens every time I try to re-pair. Please help me sign in to Firefox iOS.

Hi ich habe versucht, die einstellungen zum einem fehlgeschlagenen login mit hilfe von chaptjpt zu verbessern. habe dadurch mein konto verändert. mein password neu erstellt und wiederherstellungsschlüssel ist nich korrekt. auf dem iphone ist alles drauf aber mit dem sekundären email adresse und das password ist auch weg wie kann ich die einstellungen lesezeichen auf den firefox im rechner übertragen?

schon mal Danke für die Hilfe

Hi everyone,

I’ve been experiencing synchronization issues with Firefox lately.

Current situation: Tabs sync correctly between devices, but bookmarks and passwords no longer sync between my iPhone and my computer.

I’ve also considered an issue with profiles, I currently have three Firefox profiles:

• default-release (currently in use)
• default
• default-release-1

I also used Firefox Troubleshoot Mode (restart with add-ons disabled) to test the issue.

sync-log : The sync-logs show many success-sync entries and only a couple of error-syncs. There are no obvious connection issues (I’m using a shared connection in a rural area). However, bookmarks and passwords are still not syncing properly across devices.

Observed behavior: Sync is active and "functional" Only specific data types (bookmarks and passwords) are affected The issue persists even after signing out and back into Sync, and restarting Firefox on both devices

Checks already done: Sync is enabled for bookmarks and passwords Sync logs mostly show successful operations rather than errors

Hypothesis: A Firefox profile conflict

Question: How can I restore Sync properly without losing my bookmarks, passwords, or other data?

Thank you for your help.

duplicate of /questions/1574756 thread

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duplicate of /questions/1574756 thread

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duplicate of /questions/1574756 thread

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duplicate of /questions/1574756 thread

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duplicate of /questions/1574756 thread

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Hi all, Starting at the weekend or end of last week I think, when I send tabs to another device when that device is switched off then when I open Firefox on the other device, the sent tabs are loaded in private browsing windows, not the main window with my saved tabs in. Sometimes all sent tabs arrive in one private browsing window, sometimes in one private browsing window for each tab. As I can't drag private tabs into the main window this is really annoying! How can I stop this happening please? Cheers :)