Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (διαβάστε περισσότερα)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Ερώτηση από Runky Rodo 2 ημέρες πριν

Τελευταία απάντηση από Runky Rodo 19 ώρες πριν

Video Playback issues on Firefox

I'm on a Mac using Mac OS Big Sur, 11.7.10. Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will pla… (διαβάστε περισσότερα)

I'm on a Mac using Mac OS Big Sur, 11.7.10.

Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will play with no audio, sometimes I just getting a rolling wheel.

I have other functionality issues that may be related.

I don't want to close and restart all the time. I am considering changing to a new default browser over the issue.

If I switch to Chrome or Safari, the videos play fine. Which seems like my answer.

Ερώτηση από 54sb49x8fz 2 ημέρες πριν

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (διαβάστε περισσότερα)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Ερώτηση από Jota 1 μήνα πριν

Τελευταία απάντηση από Jota 4 ημέρες πριν

Version 147 problems

Since upgrading to 147 last night, ChatGPT does not work and there are issues with other websites (Amazon side bar). Numerous people reported it on reddit. Any suggestion… (διαβάστε περισσότερα)

Since upgrading to 147 last night, ChatGPT does not work and there are issues with other websites (Amazon side bar). Numerous people reported it on reddit. Any suggestions for a fix?

Ερώτηση από kevindahl2001 9 ώρες πριν

Τελευταία απάντηση από phillstroud 8 ώρες πριν

  • Αρχειοθετήθηκε

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (διαβάστε περισσότερα)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Ερώτηση από atmosferna 6 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

  • Επιλύθηκε

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (διαβάστε περισσότερα)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Ερώτηση από Stockdalecarina1 3 μήνες πριν

Απάντηση από Kiki 3 μήνες πριν

  • Επιλύθηκε

Firefox on MacOS Tahoe "freezes" after closing and re-opening my laptop

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen… (διαβάστε περισσότερα)

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

  • It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
  • I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
  • The bug still happens if I'm not focused on the Firefox window but on a different app.
  • The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

  • Updating my OS.
  • Restarting my laptop.
  • Disabling hardware acceleration.
  • Disabling themes and extensions.
  • Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

Ερώτηση από leejasper851 1 μήνα πριν

Απάντηση από leejasper851 3 εβδομάδες πριν

Unable to utilize Sync | Backup

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is: Backup Restore your data U… (διαβάστε περισσότερα)

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

Ερώτηση από mark.a.craig 1 ημέρα πριν

Τελευταία απάντηση από Denys 1 ώρα πριν

Firefox not working, youtube,facebook and other sites?

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as i… (διαβάστε περισσότερα)

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as intended. I cant watch any youtube vids, they just sit on a loading circle, facebook wont load and various other websites wont load. Ive tried clearing cache/cookies etc, tried resetting my pc, nothing is working?

Ερώτηση από Achilles 1 ημέρα πριν

Τελευταία απάντηση από Paul 1 ημέρα πριν

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur i… (διαβάστε περισσότερα)

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur in Deutsch ist?

Ερώτηση από rikweb 3 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 μήνες πριν

Recover data from previous version of fire fox and help with the new version

Recover data from previous version of fire fox and help with the new version I can be reached at [edited phone# and emails from public community support forum] or [edite… (διαβάστε περισσότερα)

Recover data from previous version of fire fox and help with the new version

I can be reached at [edited phone# and emails from public community support forum] or [edited] or [edited] I have used both emails in the past. In general I have not had a very good experience with this new version!! Can someone please help me!

Thanks James Webb

Ερώτηση από Jim Webb 1 εβδομάδα πριν

Group Tab "save and close group", where are the Group Tab saved to, and where do I open them from?

Using Firefox 145.0 (64-bit), "Firefox is up to date" on PC with Windows 11 Pro. I was so pleased when Firefox's Group Tabs arrived. I often have about 12 tabs open to d… (διαβάστε περισσότερα)

Using Firefox 145.0 (64-bit), "Firefox is up to date" on PC with Windows 11 Pro.

I was so pleased when Firefox's Group Tabs arrived. I often have about 12 tabs open to do Railway research. So I thought, Group Tab, great idea. Save a group of tabs as one tab. Instead of creating a Bookmark Folder and each time opening all bookmarks from said folder, what better way to do than opening one tab. Or so I thought. I also created a "SHIP" tab for my hobby in the shipping industry, so I could have two group tabs that could be collapsed making the tab bar tidier. I saved an closed each group tab then closed down my PC. Next on restarting, Firefox starts up automatically as chosen by me. Both RAIL & SHIP tabs reappeared without me doing anything. Great! However yesterday, I inadvertently opened another Firefox window, forgot it was opened. So when I shut down my PC, I closed the Firefox browser and then discovered the over Firefox window I had opened. Closed it shut down my computer. Of course when I opened my PC today, Firefox started automatically, but with the tab that I had open in the last Firefox window. No problem I thought, I will just open the saved Group Tabs. It was a problem, where are the Group Tabs saved? Could I find the location? NO! I looked in Bookmarks, all the various History lists, even the down arrow to list all tabs. Nothing, the Group Tabs are none existent. I have checked on the "about:config" section for Group Tabs and everything is enabled "true". So where are the Group Tabs saved? I have been with Firefox for around 14 years, often citing it as the best browser. But over the last five years I find myself using Chrome more and more. Chrome has Group Tabs which do not not need the users to save them, they are saved automatically, and are easily found on opening the Chrome browser. Why doesn't Firefox have this?

Ερώτηση από raylongdog 1 μήνα πριν

Τελευταία απάντηση από G.W. 3 εβδομάδες πριν

Proposta di implementazione della funzione “Sottotitoli in tempo reale” su Firefox / Proposal for implementing “Real-time Captions” feature in Firefox

Gentile Team Mozilla, vi scrivo per sottoporvi una proposta che ritengo molto importante per migliorare l’accessibilità e l’inclusione digitale: l’implementazione della f… (διαβάστε περισσότερα)

Gentile Team Mozilla, vi scrivo per sottoporvi una proposta che ritengo molto importante per migliorare l’accessibilità e l’inclusione digitale: l’implementazione della funzione “sottotitoli in tempo reale” direttamente nel browser Firefox. Questa funzione, già presente in Google Chrome, permette di generare automaticamente sottotitoli per qualsiasi contenuto audio o video riprodotto nel browser, indipendentemente dalla piattaforma o dal servizio di origine. Sarebbe quindi estremamente utile per tutte le persone sorde o con difficoltà uditive, ma anche per chi vive in contesti dove l’audio non è sempre disponibile o utilizzabile. Introdurre i sottotitoli in tempo reale su Firefox rappresenterebbe un passo decisivo verso l’accessibilità universale, garantendo a milioni di utenti la possibilità di fruire dei contenuti online senza barriere. Una funzionalità simile non solo rafforzerebbe la missione di Mozilla per un web aperto e inclusivo, ma darebbe anche un segnale concreto di attenzione alle esigenze reali delle persone. Vi ringrazio per l’attenzione e spero che questa proposta possa essere presa in considerazione per i futuri sviluppi di Firefox. Cordiali saluti.


Dear Mozilla Team, I am writing to propose an important feature that would greatly improve accessibility and digital inclusion in Firefox: the implementation of real-time captions directly in the browser. This feature, already available in Google Chrome, automatically generates subtitles for any audio or video content played within the browser, regardless of the platform or service. It would therefore be extremely valuable not only for deaf or hard-of-hearing users, but also for anyone in situations where audio cannot be played or easily understood. Introducing real-time captions in Firefox would represent a major step toward universal accessibility, ensuring that millions of users can enjoy online content without barriers. Such a feature would not only strengthen Mozilla’s mission for an open and inclusive web, but also demonstrate a tangible commitment to meeting real user needs. Thank you for your attention, and I hope this proposal can be considered for future versions of Firefox. Sincerely.

Ερώτηση από gladiatorebuono1981 3 μήνες πριν

Τελευταία απάντηση από bingchuanjuzi 3 μήνες πριν

Feedback

I’ve been trying for 30 minutes to find how to just give Mozilla feedback. It’s intentional. These ghouls don’t want to hear how they are ruining our software

Ερώτηση από pzkn5yph8m 3 εβδομάδες πριν

Τελευταία απάντηση από wirkutskijkarl 3 εβδομάδες πριν

  • Επιλύθηκε

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (διαβάστε περισσότερα)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Ερώτηση από cecchijac 5 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 5 μήνες πριν

  • Επιλύθηκε

Using Firefox for searching has recently rendered a message including the reCaptcha I'm not a robot

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected … (διαβάστε περισσότερα)

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 206.194.252.88 Time: 2026-01-13T22:42:41Z URL: https://www.google.com/search?q=Pettstores+near+33069&ud m=14&sei=YMpmafbPMZyKwbkPzc23sAE

It's preceded by the reCaptcha request to check the box stating I'm not a robot.

I'm afraid to enter any passwords on here, to order anything, and especially engage in banking. I'm in a rental using WiFi, Thank You, Eileen

Ερώτηση από emcinerney80 2 ημέρες πριν

Απάντηση από emcinerney80 1 ημέρα πριν