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Can't get into Laptop Mozilla

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when ent… (διαβάστε περισσότερα)

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when enter it.

Since Laptop Firefox doesn't recognize my Primary Password, I am unable to log into any websites *on my Laptop*. Even if I enter the user name & password manually (vs. trying to use the saved passwords), the Laptop Firefox just asks for the Primary Password.

I am able to access my Firefox account on my Desktop PC and my phone. All three of the devices (laptop, phone, desktop) were being synced, but I turned off the sync when this problem began.

I have read on the Mozilla site that if I have forgotten the Primary Password, then I can "reset" it, however this means I will lose all of my user names and passwords.

I have also read that if I have forgotten my *Account Password*, then I can use my Recovery Key to reset it. >>Can I use my Recovery Key to reset the Laptop Firefox *Primary Password* without loss of data?

I found the place to reset the Laptop Primary Password, but did not click it because I was afraid everything would be deleted when I clicked "Reset".

>>If my Recovery Key cannot help me reset the Laptop Primary Passwor, does that mean I will lose the user names/passwords for the entire account across all of my other devices (phone, desktop PC)

>>If I Uninstall/Reinstall the Laptop Firefox App, would that eliminate the Laptop Primary Password requirement? In other words, if I did a fresh reinstall of the Firefox app on my Laptop, & then tried to log into my Laptop Firefox account, would it still ask for Primary Password?

Thank you for reading all of this. Kristin

Επιλύθηκε 2 189

Wwhen I attempt to use Firefox web, I now am being asked to enter my Primary password, I have used what I recall was my password but I cant log in

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized a… (διαβάστε περισσότερα)

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized and I have to click on cancel in order to proceed. I have used what I recall was my password but it is recognized, but I don't get a message telling me it is the wrong password. How can I get back to the previous version that did not ask for my Password. Is that an option?

Επιλύθηκε 1 117

It is not possible to use the Primary Password.

In version 146.0.1, or perhaps even earlier, I noticed that if you set a Primary Password to log in to the browser, you can reset it and log in simply by clicking the "Ca… (διαβάστε περισσότερα)

In version 146.0.1, or perhaps even earlier, I noticed that if you set a Primary Password to log in to the browser, you can reset it and log in simply by clicking the "Cancel" button. This allows you to access all of your user tabs and links. I hadn't noticed this before. It defeats the purpose of setting a Primary Password. I noticed similar issues in the Tor browser, but you can't set a Primary Password there at all, even though the feature is there, and it's built on the Fire Fox engine. Please fix this issue. No buttons should allow you to log in without entering the correct Primary Password.

Ανοικτό 1 315

password set up isn't working as it should

Hi, I set a primary password so that this is required when I first sign in to Firefox but although the request for the password shows up, I realise I only need to press '… (διαβάστε περισσότερα)

Hi, I set a primary password so that this is required when I first sign in to Firefox but although the request for the password shows up, I realise I only need to press 'cancel' and firefox is opened.

Ανοικτό 1 243

How to turn off Firefox requirement to enter password to access Firefox

I receive multiple password requests when using the Firefox browser. Every website, every link change, every everything? How do I turn Firefox's password requirement of… (διαβάστε περισσότερα)

I receive multiple password requests when using the Firefox browser. Every website, every link change, every everything? How do I turn Firefox's password requirement off?

Ανοικτό 1 126

entering sync password every time I open firefox

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How t… (διαβάστε περισσότερα)

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

Ανοικτό 1 405