• Επιλύθηκε

Why I can't take screenshot?

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hes… (διαβάστε περισσότερα)

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

Ερώτηση από Hamza Shareef 1 μήνα πριν

Απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

  • Επιλύθηκε

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (διαβάστε περισσότερα)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Ερώτηση από R_Welsh 1 μήνα πριν

Απάντηση από R_Welsh 1 μήνα πριν

  • Επιλύθηκε

No support of 64bit PKCS#11 drivers for signing devices (i.e. smart cards) on 64bit Firefox

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers – Firefox 122.0 (64-bit) – Windows 11 Pro 6… (διαβάστε περισσότερα)

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.

Ερώτηση από kralpatr 3 μήνες πριν

Απάντηση από kralpatr 3 μήνες πριν

  • Επιλύθηκε

Why ESR Updates on macos ventura?

Macos Ventura: Greetings, When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up t… (διαβάστε περισσότερα)

Macos Ventura:

Greetings,

When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up to date" - i.e. no update available at this time. I assumed I was getting the brush off from those web sites.

Why did Firefox not bring me up to v124? I get a "download update" probably once a month. It's been giving me a new variation of 115esr all along.

I've now downloaded 124 from your site. What do I need to do so that I stay current in the future? Thanks John

Ερώτηση από jnehera 1 μήνα πριν

Απάντηση από James 1 μήνα πριν

  • Επιλύθηκε

Firefox UI language

I use Firefox in French... but lately, the contextual menu when right-clicking on a web page shows in English. The contextual menu when right-clicking on the Menu bar or … (διαβάστε περισσότερα)

I use Firefox in French... but lately, the contextual menu when right-clicking on a web page shows in English. The contextual menu when right-clicking on the Menu bar or Bookmarks toolbar, is partly in French, but with a section in English (the Menu bar)... sometimes, the Menu bar switches to English (I can't seem to isolate what makes it switch or switch back). Other menus show in French and setting for language is set to French.

Is there something I can do to fix this?

Firefox 124.0.1 (64 bits) on Windows 11

Ερώτηση από lizzie.l.2.00 1 μήνα πριν

Απάντηση από cor-el 1 μήνα πριν

  • Επιλύθηκε

Performing a TLS handshake

Hi. Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but i… (διαβάστε περισσότερα)

Hi.

Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but it's frustrating. I have read about the various solutions and have tried the following: Disabled IPV6 Refreshed Firefox Reloaded Firefox Disabled and removed all extensions Restart in safe mode Create new profile

This was not happening in version 122 and before. Microsoft Edge does not have this problem, but I prefer to use Firefox. I am running Windows 11 Pro. Any ideas?

Thanks

Ερώτηση από pmf_168 2 μήνες πριν

Απάντηση από pmf_168 2 μήνες πριν

  • Επιλύθηκε

Firefox Setting on Startup: Open previous windows and tabs not working

I always set Firefox to open the previous sessions tabs when starting. For some reason during the start up over the past several days Firefox opens to the home page only.… (διαβάστε περισσότερα)

I always set Firefox to open the previous sessions tabs when starting. For some reason during the start up over the past several days Firefox opens to the home page only. I then have to search the history to find the closed tabs. Except for this problem, Firefox is working perfectly.

Does anyone have any suggestions as to why this is going wrong and a possible way to fix it?

Ερώτηση από PhilG 3 μήνες πριν

Απάντηση από cor-el 3 μήνες πριν

  • Επιλύθηκε

Facebook News Feed on my laptop

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed … (διαβάστε περισσότερα)

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed keeps refreshing. It is impossible to read anything as posts flash on and off, mostly off. The news feed is the only thing that is affected, visiting pages for likes and groups load and display properly, as do the games I play. The same occurs if in the private window mode. This does not happen if in the Chrome browser. What can be done to correct this situation?

Ερώτηση από phambel 3 μήνες πριν

Απάντηση από phambel 3 μήνες πριν

  • Επιλύθηκε

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (διαβάστε περισσότερα)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Ερώτηση από carlrgoodwin 3 μήνες πριν

Απάντηση από cor-el 3 μήνες πριν

  • Επιλύθηκε

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (διαβάστε περισσότερα)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Ερώτηση από rayandrews 3 μήνες πριν

Απάντηση από cor-el 3 μήνες πριν

  • Επιλύθηκε

WebGL

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error: Error: Failed to initialize WebGL … (διαβάστε περισσότερα)

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error:

Error: Failed to initialize WebGL

TypeError: DE is undefined.

But I can open this same website map in Google Chrome browser with no problem. What changed in Firefox and how do I fix it. And why do I need to fix it, since it all works fine in Chrome

Thanks a bunch,

Mike

Ερώτηση από Mike Marshall 3 μήνες πριν

Απάντηση από Mike Marshall 3 μήνες πριν

  • Επιλύθηκε

"XULRunner This profile was last used with a newer version of this application. Please create a new profile."

I am getting the popup after I downloaded 115.7 ESR and transferred a profile that was also on the same version. In compatability.ini it says LastVersion=115.7.0.

Ερώτηση από lasogna 3 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 3 μήνες πριν

  • Επιλύθηκε

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate i… (διαβάστε περισσότερα)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Ερώτηση από jbab52 3 μήνες πριν

Απάντηση από Paul 3 μήνες πριν

  • Επιλύθηκε

Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (διαβάστε περισσότερα)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Ερώτηση από gori 3 μήνες πριν

Απάντηση από zeroknight 3 μήνες πριν

  • Επιλύθηκε

Roblox website Shattered.

The layout on the Roblox website, https://www.roblox.com Has appeared to break, I've seen the website on Google chrome and Microsoft Edge and it's good to go. I am not aw… (διαβάστε περισσότερα)

The layout on the Roblox website, https://www.roblox.com Has appeared to break, I've seen the website on Google chrome and Microsoft Edge and it's good to go. I am not aware as to how this has happened. I have disabled every Addon I have, This issue is not caused by the Addons I have installed.

CTRL + F5 has Fixed My Issue! Thank You cor-el!

Ερώτηση από aombi 3 μήνες πριν

Απάντηση από cor-el 3 μήνες πριν

  • Επιλύθηκε

Can't pin extensions to the tool bar (url bar)

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old in… (διαβάστε περισσότερα)

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old installation. But I cannot find how to pin them on the new.

All the help I have found Googling, or using search here, says go to the Add-ons Manager page and right-click the extension and use "pin to toolbar". Alternatively click the extension and click the gear icon and use "pin to toolbar". But when I right-click there is no pin to toolbar context menu entry. If I left-click the gear I get "Check for Updates, View Recent Updates, Install Add-on From File, Debug Add-ons, Update Add-ons Automatically, Reset All Add-ons to Update Automatically, Manage Extension Shortcuts". If I right-click the gear I get a line of icons (left, right, reload, star) followed by "Open Image in New Tab, Copy Image Link, Email Image, Save Page As, Select All, View Pate Source, Inspect Accessibility Properties, Inspect (Q)". If I right-click the extension in the Add-ons Manager page itself, I get a very similar list. In no case is there a pin to toolbar option.

How do I pin an extension, given the above? What have I messed up?

Ερώτηση από OneMoreName 4 μήνες πριν

Απάντηση από cor-el 4 μήνες πριν

  • Επιλύθηκε

Your browser is being managed by your organization.

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Pleas… (διαβάστε περισσότερα)

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Please know that this is generating "FALSE FINGERPRINT CERTIFICATES" thank you

Ερώτηση από K C 5 μήνες πριν

Απάντηση από K C 5 μήνες πριν

  • Επιλύθηκε

Google docs paste keyboard shortcut doesn't work

I am on Firefox v122.0 Google docs paste functionality doesn't work when using Cmd + v. This is happening only for Google docs. Same doc works perfectly fine on Chrome. I… (διαβάστε περισσότερα)

I am on Firefox v122.0 Google docs paste functionality doesn't work when using Cmd + v. This is happening only for Google docs. Same doc works perfectly fine on Chrome. I also tried running Firefox in troubleshoot mode with same results. Should I just give up on trying to make Firefox work with Google products.

Ερώτηση από Jithin 3 μήνες πριν

Απάντηση από jonzn4SUSE 3 μήνες πριν

  • Επιλύθηκε

Firefox randomly crashes when switching tabs

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open… (διαβάστε περισσότερα)

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open, while quickly cycling between them. Firefox has been updated, and the crash still occurs even in troubleshooting mode. The most recent reported crash is Crash ID: 54793083-0841-470c-ae8a-687030240105. The flagged 'Crash Reason' is EXCEPTION_ACCESS_VIOLATION_WRITE

Ερώτηση από erikander87 4 μήνες πριν

Απάντηση από erikander87 4 μήνες πριν

  • Επιλύθηκε

Sony Playstation Login ERROR

For the past 3 months or so, anytime I try to login to Sony Playstation website I can't get past entering my email. After putting in my email and hitting next the website… (διαβάστε περισσότερα)

For the past 3 months or so, anytime I try to login to Sony Playstation website I can't get past entering my email. After putting in my email and hitting next the website slows and firefox slow crashes. I have to force firefox to close. I have tried leaving a message to Playstation Twitter support. I've noticed their sign in page has change a few times recently so I wonder if it's an issue they caused. Either way it would be appreciated if it was looked into. Always feels like a lot of websites only care about chromium. By the way it works fine on edge or chrome. It also does not work with private browsing, so I don't think it's my extensions or cookies. I have also tried multiple computers.

Ερώτηση από Vash 5 μήνες πριν

Απάντηση από Vash 5 μήνες πριν