Looking at that crash and bug 941892, this may be caused by an interaction with an addon.

Does this still happen in safe mode?

Do you know on which site & with which steps you trigger this crash?

No its never happened in safe mode but I dont use safe mode very often. MySurvey is the original site but it redirects to other servers/companies. The 'rejection' page is the only one I have in History but its probably not much help. It happened twice the same day on 2 different surveys. http://ss.ktrmr.com/mriweb/Images/auth_fail/enu.asp?S=LMS50&PROJECT=CMJ3M&PID=10024126584&R=600&L=enu&st=1&alertme=0&batchNo=1&lc=en_US&err=NORSTRT&email= There is an 'Authentication' page http://ss.ktrmr.com/mrIWeb/mrIWeb.dll?i.project=LEX022202&rs=0&qvc=1001240644486e7p&qvq2=10012406443pwfze&qvq1=1001240644486e7p&wav=10006475081&id=1&batchNo=201&src=1800&I.test=&countryCode=US&loc=EN_US&pid=10024126584&l=9&qvw=10012406443pwfze&panelID=10024126584&i=10024126584&w=BC&pnlId=1800&s=LMS50&chk=481&qvq=10012406443pwfze&psrc=4&panelPartnerId=1&qvt=10012406443pwfze&trezz=2&svy=10003860968&qvs=10012406443pwfze&lc=en_US&y=5&x=2&targetUrl=http%3A%2F%2Factivities.mysurvey.com%2FWaypoint%2Fwaypoint%2Foutbound.wp%3F&korsid=EwIvZV92AEqyFn4iHJjTMA.. WOW thats long. Is any of this helpful??? If you are thinking add-ons being a problem, not all of the ones I downloaded are actually enabled. And I manually update my plugins frequently. There was another error page but when I tried to right-click to hi-lite it in my history it changed to another rejection page. (????) If there is something else let me know where & how to access it.

Ok, that doesn't sound like it's easy to reproduce.

If you have active addons, you can try disabling them to see if that fixes things, and then later re-enabling them one-by-one. With a little luck, you a) confirm that one of the addons is the problem and b) maybe even which one.

I tried the suggestions, and I thank you guys for responding so quickly. I really appreciate it. After struggling with this I decided to uninstall it and go back to v.24. It has less issues so far. I am no longer wired the way you need to be to investigate this software stuff. I guess thats part of turning 50. Complete loss of patience and curiosity. Dont kknow yet what is replacing them but I hope its good. Good luck to anyone else has this issue, you're going to need it. lol. 8-)

Hi Uptown22:

It's unfortunate to hear about you reverting to 24. I'm sure we could have solved this problem with a little investigating and troubleshooting steps. Glad to hear you are still using Firefox though. :)

I'll mark your last reply as the solution since you don't wish to troubleshoot any further. Please return to support.mozilla.org if you need another issue that needs diving into.

Cheers!

Note there is a bug filed for this so this particular crash is being worked on.

• https://bugzilla.mozilla.org/show_bug.cgi?id=941892

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