Can't log-in to my Linked In account via Firefox despite no issues with all other browsers (IE, Chrome, Safari). I am running the latest version (20.0).
This issue is intermittent as at times, I can log-in. It defaults to the Linked In log-in page even if I manually enter my username and password. Again, I can verify that my Linked In acct is fine as I can access it with any other browser. Also, my security settings are default and I have no issues with any other site on Firefox (Facebook, Twitter, etc.)
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
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If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.