
Turbotax does not recognize my internet connection
I installed Turbotax 2010 from a CD and when I try to update it I get the following message: Error 42016: Unknown error Further messages indicate that The Turbotax program does not recognize my internet connection. I do no t have this problem with other programs. Turbotax tells me it is a Comcast problem. Comcast tells me my internet connection is fine. I am at a loss.
I installed Turbotax 2010 from a CD and when I try to update it I get the following message: Error 42016: Unknown error
Further messages indicate that The Turbotax program does not recognize my internet connection. I do no t have this problem with other programs. Turbotax tells me it is a Comcast problem.
Comcast tells me my internet connection is fine.
I am at a loss.
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