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password reset

2 Hayward

Hello, The password I have been using to sign in suddenly stop working. The 32 character code I carefully saved to reset my password also will not work.

I entered the code from the authenticator app and it was accepted,but instead of opening the 

window where I could enter a new password it sent me to the sign in page. I have been using Firefox for at least 20 years and have run into this problem before, I have also donated to Firefox a number of times over the years, and don't understand why these things keep occuring. Hayward Cowan

Hello, The password I have been using to sign in suddenly stop working. The 32 character code I carefully saved to reset my password also will not work. I entered the code from the authenticator app and it was accepted,but instead of opening the window where I could enter a new password it sent me to the sign in page. I have been using Firefox for at least 20 years and have run into this problem before, I have also donated to Firefox a number of times over the years, and don't understand why these things keep occuring. Hayward Cowan

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