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pocket saves

  • 4 απαντήσεις
  • 3 έχουν αυτό το πρόβλημα
  • 21 προβολές
  • Τελευταία απάντηση από Andy Flaster

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all my pocket saves are gone how do I recover them?

all my pocket saves are gone how do I recover them?

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Upon logging into Pocket on Firefox this morning, EVERY SINGLE THING I had saved in Pocket on that browser is GONE!!! I don't know how this happened, and even more weird is that my Pocket saves are still visible on Chrome. Any idea what is causing this? I haven't made any recent changes to this computer that I am aware of, and I certainly didn't delete everything in Pocket myself. This issue has me pulling my hair out. I have reached out to Mozilla support numerous times but my message doesn't seem to be reaching them. I have attached a screenshot below to give a more accurate description of what my Pocket now looks like on Firefox vs. what it looks like on Chrome

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I would love to hear that there is some solution to this nightmare. After saving pockets for well over a decade, this is a library of information I turn to regularly and now everything is gone.

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I also have this problem and I have read the support page. There seems to be no way to log in to the previous account and my saves were not migrated to the mozilla account. What a mess!

Amazing that no one from the support team wants to deal with this.

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