Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Firefox stopped working after uninstalling Edge and Office 365

  • 2 απαντήσεις
  • 0 έχουν αυτό το πρόβλημα
  • 7 προβολές
  • Τελευταία απάντηση από colin_hodgson

more options

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one). This is the same problem that someone reported in 2021, but that thread has been archived. https://support.mozilla.org/bm/questions/1356550 The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll). My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything. Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Επιλεγμένη λύση

colin_hodgson said

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Yes, you can download vc_redist from the linked Microsoft website.

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (2)

more options

Επιλεγμένη λύση

colin_hodgson said

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Yes, you can download vc_redist from the linked Microsoft website.

more options

Thanks TyDraniu, you've got my Firefox working again.