email attachments fail to download
Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this.
Lee Ransom - [removed phone# from public]
Τροποποιήθηκε στις από το χρήστη James
Επιλεγμένη λύση
Can you provide more detail? What email site are you using? Are you getting an error message when you try to download? Post a screenshot of the issue. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
Did you clear the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
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Επιλεγμένη λύση
Can you provide more detail? What email site are you using? Are you getting an error message when you try to download? Post a screenshot of the issue. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
Did you clear the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Not really certain what solved the problem. I tried to shotgun the suggestions and even loaded up Chrome. At some point things got back to normal with Firefox. Could have been an overfull cache.