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Firefox opens, no pages load or get stuck loading. All pages are just blank (including about:config)

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Hello all,

I'm currently using Win10 and Firefox 75 64-bit.

After having a desktop with a faulty GPU sat doing nothing at my desk for a while, I finally got around to replacing the GPU and started it back up again. Only to find that firefox opened and any web page I try to open is simply blank.

I uninstalled Firefox, deleted all old data and re-installed to Firefox 74, yet the issue still continues.

I received a firefox.exe - Bad Image "VCRUNTIME140.dll is missing" error when first attempting to open up and so I re-installed/repaired all Microsoft Visual C++ packages. However, this did not fix it.

I've since tried multiple fixes, checked that it wasn't running in compatibility mode etc nothing worked. Bizarrely enough, when I turned compatibility mode ON (Windows 8) it started working!

Recently, I updated to Firefox 75 and now even that temporary fix doesn't work.

- This issue still occurs when booting in safe mode with add-ons disabled

- Compatibility mode is switched off (also doesn't work when switched on)

- I still recieve the VCRUNTIME140.dll error on opening after re-install

Hello all, I'm currently using Win10 and Firefox 75 64-bit. After having a desktop with a faulty GPU sat doing nothing at my desk for a while, I finally got around to replacing the GPU and started it back up again. Only to find that firefox opened and any web page I try to open is simply blank. I uninstalled Firefox, deleted all old data and re-installed to Firefox 74, yet the issue still continues. I received a firefox.exe - Bad Image "VCRUNTIME140.dll is missing" error when first attempting to open up and so I re-installed/repaired all Microsoft Visual C++ packages. However, this did not fix it. I've since tried multiple fixes, checked that it wasn't running in compatibility mode etc nothing worked. Bizarrely enough, when I turned compatibility mode ON (Windows 8) it started working! Recently, I updated to Firefox 75 and now even that temporary fix doesn't work. - This issue still occurs when booting in safe mode with add-ons disabled - Compatibility mode is switched off (also doesn't work when switched on) - I still recieve the VCRUNTIME140.dll error on opening after re-install
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Τροποποιήθηκε στις από το χρήστη Joe

Επιλεγμένη λύση

Hi Joe, Some Users report really weird issues with the 64-bit version of Firefox and Windows 10. They have had good results by installing the 32-bit version:

Install the 32-bit version from: Download Firefox For All languages And Systems

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Όλες οι απαντήσεις (3)

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Επιλεγμένη λύση

Hi Joe, Some Users report really weird issues with the 64-bit version of Firefox and Windows 10. They have had good results by installing the 32-bit version:

Install the 32-bit version from: Download Firefox For All languages And Systems

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Oh well that's gone and fixed it!

Thanks Robert.

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It's the other Users that helped! But, I'm glad that I could share it.

Browse Safe and Keep Healthy !