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I can't login to mozilla support, can't reset password, not receiving email

  • 4 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
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  • Τελευταία απάντηση από James

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I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.

I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.

Επιλεγμένη λύση

Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.

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Ok. Apparently Mozilla changes require users to report the above issue (ask the question) to have the servers recognize the user account. I will assume this has solved the issue.

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It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search Google for my username.

Τροποποιήθηκε στις από το χρήστη skippdiddly

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skippdiddly said

It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search my username.

hi, The reason they are archived is that the are before version 57 All fixes that were able to use before are no longer valid for 57+ Firefox Volunteer Support has no control over these things.

Is there a question or a issue you would like help with ?

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Επιλεγμένη λύση

Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.