We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-73867aee-aa93-46eb-86c3-5cd0c0171115 11/15/2017 3:18 PM bp-39b988b7-13e9-479c-954f-c17c12161207 12/7/2016 12:21 PM bp-e8da03c4-19ac-4613-a7df-443132151109 11/9/2015 4:52 PM bp-cea36ea7-32d4-4e55-9722-d197a2150901 9/1/2015 2:47 PM bp-f9b5e78e-3dd1-4767-b8f9-e60302150818 8/17/2015 11:46 PM

You are getting the EXCEPTION_BREAKPOINT crash and there are listings that show it is your video card causing the instance.

Since did not have send info to Mozilla turned on I have no idea what and year drivers where update. I would have found them for you.

If do not know what video card you are using GPU-Z will identify it. https://www.techpowerup.com/gpuz/ Once have make and model you can Google for Drivers. Only get Drivers from the maker of the card.

Please let us know if this solved your issue or if need further assistance.

They're update. Same trouble. I see a lot of users having same issue. Need to send out a updated and repaired version.