Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

How can I fix touchpad scrolling in Firefox?

  • 4 απαντήσεις
  • 4 έχουν αυτό το πρόβλημα
  • 10 προβολές
  • Τελευταία απάντηση από philipp

Quarterinch
Quarterinch
more options

Touchpad scrolling started malfunctioning a long time ago on my Acer laptop, only with Firefox. The screen didn't move, and a rectangle shows up and quickly shrinks and disappears, in horizontal line with the pointer at random vertical locations, on initial contact with the touchpad. For one other annoyance, as I scroll it up or down, the pointer moves up or down with it, which gets annoying at the edge of the screen. I'd started using Chrome, but will come back to Firefox when I can make it work.

I adjusted a setting in about:config to get touchpad scrolling to work. That was the ui.trackpoint_hack.enabled preference. It was -1. It's now set at 1. I also tried 0. Scrolling works now, except that the rectangle still pops up and scrolling still does not work at all in Gmail.

Thanks.

Touchpad scrolling started malfunctioning a long time ago on my Acer laptop, only with Firefox. The screen didn't move, and a rectangle shows up and quickly shrinks and disappears, in horizontal line with the pointer at random vertical locations, on initial contact with the touchpad. For one other annoyance, as I scroll it up or down, the pointer moves up or down with it, which gets annoying at the edge of the screen. I'd started using Chrome, but will come back to Firefox when I can make it work. I adjusted a setting in about:config to get touchpad scrolling to work. That was the ui.trackpoint_hack.enabled preference. It was -1. It's now set at 1. I also tried 0. Scrolling works now, except that the rectangle still pops up and scrolling still does not work at all in Gmail. Thanks.

Τροποποιήθηκε στις από το χρήστη Quarterinch

Όλες οι απαντήσεις (4)

smorele
smorele
more options

Hi, Quarterinch, do you have the same behavior without using the trackpad but with a USB mouse? Can you check if you trackpad drivers are up to date ?

This may give us some information to ensure your problem is clearly related to firefox.

Thanks, Sébastien

Quarterinch
Quarterinch Ιδιοκτήτης ερώτησης
more options

When I read your reply, I went to the Acer website and downloaded the touchpad driver. At first I thought it was better, but again, the touchpad will not work at all with Gmail, and the same weird rectangle keeps showing up. I'd have to find a mouse. Going over to Chrome, or Word, Excel, and everything else works fine, so I don't know how that can be anything but Firefox. Thanks

Τροποποιήθηκε στις από το χρήστη Quarterinch

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> General: Performance
    remove checkmark: [ ] "Use recommended performance settings"
    "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

philipp
philipp
  • Moderator
more options

i think the rectangles are fallout from the fix for https://bugzilla.mozilla.org/show_bug.cgi?id=1345355 ...