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Bug? Firefox, Silverlight and big resolutions

Δημοσιεύτηκε

Hi,

We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want to update to Firefox 33 and testing it we've found that it doesn't work with the Silverlight app with big monitors. It seems to be related to the resolution of the monitor, or at least, to the size of the Firefox window. The problem is that the mouse pointer doesn't seem to be pointing where it is. It's better explained in this screencast, where you can see that in a 1024px Firefox window it works OK, but when it's 1920px it doesn't work: https://www.youtube.com/watch?v=DA9DLYc-vpE

We tried different versions of Silverlight, currently 5.1.30514.0 I don't know in which Firefox version it started to appear this bug. With Internet Explorer it works.

Any idea?

Hi, We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want to update to Firefox 33 and testing it we've found that it doesn't work with the Silverlight app with big monitors. It seems to be related to the resolution of the monitor, or at least, to the size of the Firefox window. The problem is that the mouse pointer doesn't seem to be pointing where it is. It's better explained in this screencast, where you can see that in a 1024px Firefox window it works OK, but when it's 1920px it doesn't work: https://www.youtube.com/watch?v=DA9DLYc-vpE We tried different versions of Silverlight, currently 5.1.30514.0 I don't know in which Firefox version it started to appear this bug. With Internet Explorer it works. Any idea?

Επιπρόσθετες λεπτομέρειες συστήματος

Εγκατεστημένα αρθρώματα

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • GEPlugin
  • Version 5.38.6.0
  • Google Talk Plugin Video Accelerator version:0.1.44.24
  • Google Update
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0
  • VMware Remote Console Plug-in

Εφαρμογή

  • Firefox 34.0
  • Πλατφόρμα χρήστη: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • URL υποστήριξης: https://support.mozilla.org/1/firefox/34.0/WINNT/ca/

Επεκτάσεις

  • Better Notifications 0.2 (deltaburnt-betternotif@jetpack)
  • Bluhell Firewall 2.4.0 ({6BB5760D-F97E-421B-AF5B-8457A90C3CED})
  • British English Dictionary 1.19.1.2 (en-GB@dictionaries.addons.mozilla.org)
  • Diccionario de Español/España 1.5.1.2 (es-es@dictionaries.addons.mozilla.org)
  • Fox To Phone 1.2.4 (sendtophone@martinezdelizarrondo.com)
  • FoxyProxy Standard 4.4.1 (foxyproxy@eric.h.jung)
  • Go Parent Folder 2.9.1 (goParentFolder@alice)
  • IE Tab 2 (FF 3.6+) 4.12.22.2 ({1BC9BA34-1EED-42ca-A505-6D2F1A935BBB})
  • IE View 1.5.1 ({6e84150a-d526-41f1-a480-a67d3fed910d})
  • KeeFox 1.4.4 (keefox@chris.tomlinson)
  • Microsoft .NET Framework Assistant 1.3.1 ({20a82645-c095-46ed-80e3-08825760534b})
  • Privacy Badger Firefox 0.2.3 (jid1-MnnxcxisBPnSXQ@jetpack)
  • Private Tab 0.1.7.3 (privateTab@infocatcher)
  • ProfilePassword-Firefox 0.3.19 ({b9615918-d3de-44a4-ab65-76df7ea1f1c1})
  • Quick Translator 1.0 ({5C655500-E712-41e7-9349-CE462F844B19})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Xmarks 4.3.6 (foxmarks@kei.com)
  • AdBlock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Ανενεργό)
  • Adblock Plus Pop-up Addon 0.9.2 (adblockpopups@jessehakanen.net) (Ανενεργό)
  • Awesome screenshot: Capture and Annotate 2.4.4 (jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack) (Ανενεργό)
  • Greasemonkey 2.3 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781}) (Ανενεργό)
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12}) (Ανενεργό)

Javascript

  • incrementalGCEnabled: True

Γραφικά

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0152
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 339a103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-30-2014
  • driverDate2:
  • driverVersion: 10.18.10.3958
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Τροποποιημένες προτιμήσεις

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.disk_cache_ssl: False
  • browser.cache.frecency_experiment: 3
  • browser.cache.use_new_backend: 1
  • browser.fixup.domainwhitelist.informatica10: True
  • browser.fixup.domainwhitelist.informatica2: True
  • browser.fixup.domainwhitelist.informatica5: True
  • browser.fixup.domainwhitelist.svrbi: True
  • browser.fixup.domainwhitelist.svrpuntnet: True
  • browser.fixup.domainwhitelist.zeus: True
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141125180439
  • browser.startup.homepage_override.buildID: 20140303030201
  • browser.startup.homepage_override.mstone: ignore
  • dom.allow_scripts_to_close_windows: True
  • dom.ipc.plugins.enabled.npietab2.dll: True
  • dom.mozApps.used: True
  • dom.mozTCPSocket.enabled: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 34.0
  • font.internaluseonly.changed: True
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0E)
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1412230033
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1416985980
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1417072413
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types:
  • plugin.importedState: True
  • plugin.state.flash: 1
  • plugin.state.npdeployjava: 0
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.disable_button.openCertManager: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1416395247

Διάφορα

  • JS Χρήστη: Όχι
  • Προσβασιμότητα: Όχι
FredMcD
  • Top 10 Contributor
4261 λύσεις 59661 απαντήσεις
Δημοσιεύτηκε

Χρήσιμη απάντηση

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.
Δημοσιεύτηκε

Επιλεγμένη λύση

Thx! I've filled a bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1105642
guigs 1072 λύσεις 11697 απαντήσεις
Δημοσιεύτηκε

Χρήσιμη απάντηση

Dimas it looks like Gijs is helping you in the bug, I will mark the bug as the solution for now, however if there are more questions or support needed, please feel free to respond to this post and we are happy to help.

Dimas it looks like Gijs is helping you in the bug, I will mark the bug as the solution for now, however if there are more questions or support needed, please feel free to respond to this post and we are happy to help.