Σύγκριση αναθεωρήσεων
Getting online and troubleshooting your connection on Firefox OS
Αναθεώρηση 45624:
Αναθεώρηση 45624 από τον/την Waka_Flocka_Flame στις
Αναθεώρηση 60299:
Αναθεώρηση 60299 από τον/την heyjoni στις
Λέξεις-κλειδιά:
wireless connection
wireless connection
Περίληψη αποτελεσμάτων αναζήτησης:
Learn how to get online via WiFi and troubleshoot if it's not working properly.
Learn how to get online via WiFi and troubleshoot if it's not working properly.
Περιεχόμενο:
__TOC__
==Connecting to a Wireless Network==
# To connect to a wireless network, follow the steps in the [[How To Connect To Wi-Fi On Firefox OS]]. <br> {note} If you are connecting for the first time, the network is saved as a '''known network'''. You will not have to re-connect to the network if you are in range and will not have to re-enter your network password. {/note}
#To connect to a known network, pull down the utility tray, known as the notification bar from the top of your screen and tap the Wifi icon in the bottom left. <br><br>[[Image:WiFi toggle on Firefox OS]]
#* You are connected to a known network if it is in range.
#Tap the Firefox icon to open the browser.
#* The browser home screen appears if you are online. <br><br>[[Image:WakaFlockaBrowser]].
==Troubleshooting==
In this section we will troubleshoot to see what is causing your issue.
===Network Connection===
One issue is because you have lost network connection or you are not in range to receive network connection. <br>
A blue screen with an '''Offline mode''' error as shown below indicates that you have lost your connection. <br><br>[[Image: offline_mode_error]] <br> <br>
# Open the Settings app and tap {button WiFi} to view available networks. <br> {note} '''Tip:''' Tap the WiFi switch to toggle the service, if no available networks appear.{/note}
# Tap the network you want to connect to and enter the password if requested.
#* The word ''Connected'' appears under the chosen network when connected.
#Close the app or browser that had the blue screen by tapping and holding the home button on your device and tapping the X for that app.
#Re-open the app or browser and try to re-load the page.
#* The status bar at the top of your screen should show the Wifi icon with an animated indicator of the connection. The browser will also have a small progress bar at the top as the page loads.
A blue screen with a '''Server not found''' error could indicate a problem with the website itself or with your browser settings. <br><br>[[Image: server_not_found_error]] <br> <br>
#Check your internet connection by opening the Settings app and review the WiFi connection to ensure that a '''Connected to ''name of network'' ''' is present.
#* If you aren't connected, tap the Wifi button and select an available network.
#Check if you can load the website using Dynamic app search.
#Swipe to the right to load the dynamic app search.
#Type the name of the website into the search box that says ''Everything'' and press Enter on the keyboard.
#Tap the icon for the website you want to view.
#* If the website loads, you might want to clear your cookies (instructions below) and data from the browser in order to view the same website in the browser.
# After clearing cache and cookies, reload the webpage.
{note} If you are unable to load the website with the browser or dynamic app search, it could be a problem with the website itself. {/note}
====Clear Cache and Cookies====
#To clear your cookies and data from the browser, complete the following steps:
#Open the browser and tap the tab in the upper-right.
#*The sidebar opens.
#Tap the gear button at the top to open the browser settings.
#Tap the {button Clear cookies and private data} button.
[[Template:ShareArticle|link=http://mzl.la/12RPDwX]]
REDIRECT [[Get connected - access Wi-fi and cellular networks]]
__TOC__
==Connecting to a Wireless Network==
# To connect to a wireless network, follow the steps in the [[How To Connect To Wi-Fi On Firefox OS]]. <br> {note} If you are connecting for the first time, the network is saved as a '''known network'''. You will not have to re-connect to the network if you are in range and will not have to re-enter your network password. {/note}
#To connect to a known network, pull down the utility tray, known as the notification bar from the top of your screen and tap the Wifi icon in the bottom left. <br><br>[[Image:WiFi toggle on Firefox OS]]
#* You are connected to a known network if it is in range.
#Tap the Firefox icon to open the browser.
#* The browser home screen appears if you are online. <br><br>[[Image:WakaFlockaBrowser]].
==Troubleshooting==
In this section we will troubleshoot to see what is causing your issue.
===Network Connection===
One issue is because you have lost network connection or you are not in range to receive network connection. <br>
A blue screen with an '''Offline mode''' error as shown below indicates that you have lost your connection. <br><br>[[Image: offline_mode_error]] <br> <br>
# Open the Settings app and tap {button WiFi} to view available networks. <br> {note} '''Tip:''' Tap the WiFi switch to toggle the service, if no available networks appear.{/note}
# Tap the network you want to connect to and enter the password if requested.
#* The word ''Connected'' appears under the chosen network when connected.
#Close the app or browser that had the blue screen by tapping and holding the home button on your device and tapping the X for that app.
#Re-open the app or browser and try to re-load the page.
#* The status bar at the top of your screen should show the Wifi icon with an animated indicator of the connection. The browser will also have a small progress bar at the top as the page loads.
A blue screen with a '''Server not found''' error could indicate a problem with the website itself or with your browser settings. <br><br>[[Image: server_not_found_error]] <br> <br>
#Check your internet connection by opening the Settings app and review the WiFi connection to ensure that a '''Connected to ''name of network'' ''' is present.
#* If you aren't connected, tap the Wifi button and select an available network.
#Check if you can load the website using Dynamic app search.
#Swipe to the right to load the dynamic app search.
#Type the name of the website into the search box that says ''Everything'' and press Enter on the keyboard.
#Tap the icon for the website you want to view.
#* If the website loads, you might want to clear your cookies (instructions below) and data from the browser in order to view the same website in the browser.
# After clearing cache and cookies, reload the webpage.
{note} If you are unable to load the website with the browser or dynamic app search, it could be a problem with the website itself. {/note}
====Clear Cache and Cookies====
#To clear your cookies and data from the browser, complete the following steps:
#Open the browser and tap the tab in the upper-right.
#*The sidebar opens.
#Tap the gear button at the top to open the browser settings.
#Tap the {button Clear cookies and private data} button.
[[Template:ShareArticle|link=http://mzl.la/12RPDwX]]