Thunderbird Community Forum

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window.

Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles.

I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem.

I am on Windows 11. Can anyone suggest something to try?

Hi, My Thunderbird email has stopped downloading emails from my server. I click to download emails, get a message saying "downloading 1 of 25" but no progression from here onwards. No messages are downloaded. I have made no changes to the settings and it has been working well for many years. wifi is connected.

Thank you for help to restore this.

Melissa

You may need to convert PST files to other formats to access, share, back up, or migrate your Outlook data more flexibly and securely. PST files are only supported by Microsoft Outlook—so if you're switching to another email client (like Thunderbird or Apple Mail), moving to a cloud-based platform (like Gmail or Office 365), or simply want a portable, readable backup (like PDF), converting the PST file becomes essential.

Hello,

I have noticed a difference in behavior (for some time now, but I haven't noted exactly which version: first half of the year) in the alert for tasks that are “oudated” but not “completed.”

On ESR, an outdated task continues to sound at the launch or from time to time. On release, an outdated task no longer sounds (it remains green in the list, but that's all). And we are no longer notified if we don't go and check.

I don't know if this behavior is intentional or if it's a bug, but personally I switched to ESR because it's too problematic for me to no longer have alerts on overdue tasks.

Please let me know what you think...

[To reproduce: create a task with a start time 5 minutes before your test, no end date, and a reminder 0 minute before].

How do I restore emails from an email backup (that is NOT a backed-up profile zip file) that has been saved using ImportExportToolsNG? I used ImportExportTools NG to create an email backup. The backup is in the forms of files in a set of folders (calendar-data, crashes, datareporting, extensions etc.). It is not in the form of a zip file.

I keep getting the error "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." when I try to get my messages, or delete them.

I have tried: Restarting TB Shutting off my anitvirus and restarting TB Rebooting the computer

This started sometime yesterday (7/6) morning, at a time when I was not doing anything on my computer. Or at least that is the last mail that downloaded successfully I am using release 140esr (64 bit) supposedly released this morning.

Hello {Mozilla} World! I want to transfer my emails, with attachments, from g-mail into TB Local Folder. I thought doing this first would be my best bet before migrating to a personalised email address.

Brief History: I installed TB, with the Default Profile using a g-mail address. The g-mail Server is set to never delete Emails. The Default Profile is set to synchronise so that all data is, supposedly, downloaded onto my computer.

Email Attachments have not, fully, downloaded even though individual Email Sizes appear to include Attachments. I have to open an Email and then open an Attachment before the Attachment will even begin to download.

Current Situation: I do not want to have to open 8K+ emails, even after culling junk etcetera, on a case by case basis. I do not want to have to go all Anakin Skywalker on the sandpeople @ g-mail.

I know how to get info from Settings and Account Settings. Please tell me what you require me to go fetch.

Thank you! Brian.

bold textI bought new Mac Air, asked Apple Store to transfer all data. I know all the data is indeed transferred but I can't access it. Previous Mac was 2017 so Intel chips, so I did activate Rosetta but still can't access data

I have tried to add this address to my address book. Normally, one clicks on the icon and a pop-up appears to modify information and confirm entry into address book. This address always shows up as "not in book," clicking has no apparent effect, until one checks the address book and now duplicates exist.

First image you can see that Freeman is in the address book Second image you can see that Tbird thinks the address is not in the book Third image after I've clicked and no apparent action is taken, a duplicate appears.

When this bug first appeared I had clicked on the icon multiple times, and multiple entries appeared in address book. I deleted them all, tried again, bug still happens.

139.0.2

Hello: I need help importing or fixing a Thunderbird Profile in that I want to import it so I can see the folder listing of messages.

For the Profile Path am I correct: C:\Users\DonB\AppData\Roaming\Betterbird\Profiles\t70e12zz.default\Mail\outlook.office365.com

as I have outlook.office365.com as my email provider.

Thanks for helping me! Reply to: <redacted>@mail.com [[Donald BockMail|https://1drv.ms/u/c/f1c69e25e0d2390a/EQo50uAlnsYggPENLQEAAAABjMckcPhUnd39tO-xLTsM-w?e=Dsm63a]]

Dzień dobry, mam problem z wyszukiwaniem wiadomości odebranych. Gdy wchodzę w wyszukiwarkę CITR+K i wpisuję jakieś wątek lub maila osoby korespondującej thunderbird wyszukuje mi tylko wiadomości wysłane, a niestety nie mam podglądu na odpowie. Wcześniej funkcja działała i miałem zbiorcze wyszukiwanie wiadomości odebranych i wysłanych. Prośba o pomoc.

Pozdrawiam, Sebastian Burski <redacted>

Good day,

I have a problem with searching for received messages. When I enter the CITR+K search engine and enter a thread or the e-mail of a correspondent, Thunderbird only searches for sent messages, and unfortunately I do not have a preview of the replies.

Previously, the function worked and I had a collective search for received and sent messages.

Request for help.

Best regards, Sebastian Burski

On 7/5, I noticed that my archive folder and all it's sub-folders were empty. I am in those folders every 2-3 days. So, not sure when they went missing. Looking for any assistance with recovering over 20 years worth of information.

My ISP has a spam filter. It's not perfect, so I don't just have it delete spam, I set it to put messages they determine to be spam in the spam folder. Then I can go through them and catch those that aren't really spam and use them to train the ISPs spam filter by marking them "NOT SPAM" on the server. All good.

But there are a few that send literally HUNDREDS of different spam messages over say a year's time. And I'd like to mark these to DELETE by FROM address or even just domain. So I set them up as manual message filters, with a DELETE action. But since the ISP moves these to the SPAM filter befure Thunderbird even sees them, the Thunderbird message filters miss them. And they'r there in my Spam folder. This isn't critical, just annoying.

So, is there a way to mark messages to DELETE in the SPAM folder? It appears that the message filters can't see them because they're already i the spam folder.

Greetings

After updating to 140 (release update channel), IMAP folders keep downloading all emails in a folder, even though the vast majority of them are already local. I get the message "Downloading message x of y in folder" and it goes folder by folder, some of these folders have a lot of mail so this can take ages.

I do have a lot of folders and emails, I have tried compacting and searched for weeks, and only very old and not exactly this issue, any ideas?

Daveed

Hello,

I work in a dental clinic and my colleague and I no longer have access to our email inbox.

What can we do?

Please answer at this email mej@<redacted>.com.

Thank you