Thunderbird Community Forum

For the last week or so, my Junk mail folder (on Local Folders) has remained empty, which is highly unusual. I finally found all the junk mail in a sub-folder of the Junk folder called Local Folders. I have all my accounts set to move junk mail to the Junk folder in Local Folders. Somehow, the Junk folder has had a subfolder created called Local Folders, and all of my junk mail is being moved there. This is without me changing any settings as far as I'm aware.

I've looked all through the account and global settings, and I can't figure out how this happened or how to get it back to the way it was, where just looking in the Junk folder in Local Folders shows all the junk mail. There certainly shouldn't be a Local Folders subfolder of the Junk folder.

Is this a folder corruption issue? Should I manually delete that folder? Any suggestions

For some time I cannot access any more Gmail messages from my Thunderbird.

When cancelling my email address in Thunderbird and trying to reopen it as new address, I'm getting the message "registration on the server failed".

Then I tried to open my email address on the laptop of my wife in her Thunderbird: there it works perfectly.

In addition I tried to open her email address on my Thunderbird: I'm getting the same message "registration on the server failed".

We have both Thunderbird 128.12

I'm working with Windows 11.

She is still on Windows 10.

Any ideas?

Thanks!

I have used Thunderbird for several years for all my emails. About a month ago, I changed my password to my spectrum account. On Friday, Thunderbird started refusing to connect to charter. The message I get is "Login to server mobile.charter.net with username xxxxxxx@charter.net failed" with options to retry, enter new password or cancel. I enter the correct new password. I get the same request - until I cancel.

   The account is working at charter if I use their web-mail.  But I want to use Thunderbird to keep all my email accounts together.  
    I did call spectrum, and do have the port numbers from them.  But I do not know how or where to enter them.  Please help
  OH - in case it matters - this is on my laptop, and the internet is wired - not WIFI

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downloaded. I do see new emails on my phone but will not read into Thunderbird??

Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Tried: Troubleshooting, closing Thunberbird and reopening, rebooting windows system, compacting, etc. to no avail....

Hello There was a problem with auto renewal with my domain registrar, adotname, and the domain failed to renew and became inactive.

My host is Hostgator. the pointers were turned from HostGator back to adotname and DNS records were deleted.

I succeeded in renewing the domain but the tbird email is not working, prolly due to DNS issues. I have no idea how to reconstruct DNS in Adotname and their communications are 'iffy'. If anyone can help on this issue I'd appreciate it. Please contact me through an alternative site until tbird is repaired; vox80@protonmail.com Thank you Norm Norton

I did have a version of Tbird on a laptop some couple of years back, maybe that is the confusion? Anyway was trying to set up a new separate version on this desktop. Whatever, User Name and Pswd I try I cant get an Acc and use the prog. All seems so hard and I'm old and unwell to boot thanks if you can get me sorted

I started using Thunderbird a few weeks ago. The first problem I had was importing my address book (contacts list) from Outlook. I needed help because Thunderbird would not import the CSV file created by exporting my Outlook address book. It was necessary to re-organize the columns to match Thunderbird's layout - what a pain. Next, I created nine group addresses using Thunderbird's tools. I successfully tested at least one of the groups by sending a test message to the group. A few weeks later (now) I needed to add new members to a group, but found the group had no members. All of my nine groups exist, but have no members. Is there anything I might have done to empty all of the group addresses? I'm more than frustrated trying to learn how to use Thunderbird.

Thank you, Stephen Thompson

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window.

Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles.

I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem.

I am on Windows 11. Can anyone suggest something to try?

Hi, My Thunderbird email has stopped downloading emails from my server. I click to download emails, get a message saying "downloading 1 of 25" but no progression from here onwards. No messages are downloaded. I have made no changes to the settings and it has been working well for many years. wifi is connected.

Thank you for help to restore this.

Melissa

You may need to convert PST files to other formats to access, share, back up, or migrate your Outlook data more flexibly and securely. PST files are only supported by Microsoft Outlook—so if you're switching to another email client (like Thunderbird or Apple Mail), moving to a cloud-based platform (like Gmail or Office 365), or simply want a portable, readable backup (like PDF), converting the PST file becomes essential.

Hello,

I have noticed a difference in behavior (for some time now, but I haven't noted exactly which version: first half of the year) in the alert for tasks that are “oudated” but not “completed.”

On ESR, an outdated task continues to sound at the launch or from time to time. On release, an outdated task no longer sounds (it remains green in the list, but that's all). And we are no longer notified if we don't go and check.

I don't know if this behavior is intentional or if it's a bug, but personally I switched to ESR because it's too problematic for me to no longer have alerts on overdue tasks.

Please let me know what you think...

[To reproduce: create a task with a start time 5 minutes before your test, no end date, and a reminder 0 minute before].

How do I restore emails from an email backup (that is NOT a backed-up profile zip file) that has been saved using ImportExportToolsNG? I used ImportExportTools NG to create an email backup. The backup is in the forms of files in a set of folders (calendar-data, crashes, datareporting, extensions etc.). It is not in the form of a zip file.

I keep getting the error "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." when I try to get my messages, or delete them.

I have tried: Restarting TB Shutting off my anitvirus and restarting TB Rebooting the computer

This started sometime yesterday (7/6) morning, at a time when I was not doing anything on my computer. Or at least that is the last mail that downloaded successfully I am using release 140esr (64 bit) supposedly released this morning.

Hello {Mozilla} World! I want to transfer my emails, with attachments, from g-mail into TB Local Folder. I thought doing this first would be my best bet before migrating to a personalised email address.

Brief History: I installed TB, with the Default Profile using a g-mail address. The g-mail Server is set to never delete Emails. The Default Profile is set to synchronise so that all data is, supposedly, downloaded onto my computer.

Email Attachments have not, fully, downloaded even though individual Email Sizes appear to include Attachments. I have to open an Email and then open an Attachment before the Attachment will even begin to download.

Current Situation: I do not want to have to open 8K+ emails, even after culling junk etcetera, on a case by case basis. I do not want to have to go all Anakin Skywalker on the sandpeople @ g-mail.

I know how to get info from Settings and Account Settings. Please tell me what you require me to go fetch.

Thank you! Brian.

bold textI bought new Mac Air, asked Apple Store to transfer all data. I know all the data is indeed transferred but I can't access it. Previous Mac was 2017 so Intel chips, so I did activate Rosetta but still can't access data