Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (xle nububuwo)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 16 gaƒoƒo siwo va yi

Using Mail Store Home to archive / export PST file

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH c… (xle nububuwo)

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH could be run against a stand-alone PST file (that is, Outlook is not installed). When I select Archive Email as per instructions on other posts, and specify the location of the PST file and then run, I get an error: "This feature requires Microsoft Outlook XP/2003 or higher". Does it require Outlook to be installed, or am I doing something wrong? Also I am a bit unclear of the run sequence with MSH - do I run Archive Email followed by Export Email and what is the connection between the two? Refer to image attached. Thanks.

Asked by sep 18 gaƒoƒo siwo va yi

"send later" button replaces "send"

Why is my program stuck on "send later"? I see no way to change it to "send". How do I get thunderbird to send a message, not "send later" with no indication of how or wh… (xle nububuwo)

Why is my program stuck on "send later"? I see no way to change it to "send". How do I get thunderbird to send a message, not "send later" with no indication of how or when to send it?

Asked by Eric Meece (Eric Mystic) 2 ŋkeke siwo va yi

Last reply by Eric Meece (Eric Mystic) 2 ŋkeke siwo va yi

Customize From Address Troubleshooting

Hi, noticed some problems with the use of "Customize From Address" when sending out emails: My configuration does have several free-mailers like GMX and multiple self-o… (xle nububuwo)

Hi,

noticed some problems with the use of "Customize From Address" when sending out emails:

My configuration does have several free-mailers like GMX and multiple self-owned+self-run domains as well. Each mail account is configured to use their own credentials for Outgoing Server (SMTP). No sharing of SMTP credentials between accounts.

I have used the "Customize From Address" w/o creating an identity with my own domains a few times (the one-off use case, as described by TB). It is working with TB in general for each of my domains.

Now on 2 occasions I realized that sending via "Customize From Address" from customaddress@mydomain1.com ended up being sent to Outgoing SMTP-Server of @mydomain2.com. Therefor failing on submission.

Will try to enable some sort of logging in TB to find out why that is happening - not sure if that will provide enough detail to find out why this is happening.

Are there any recommendations you have or good resources on how the emailaddress of "Customize From Address" is matched with the correct Outgoing SMTP Server?

Thanks starfish

Asked by sparklingstarfish 1 ŋkeke si va yi

Last reply by sparklingstarfish 1 ŋkeke si va yi

Unable to delete messages

Using TB 115.15. When I delete a number of messages, then empty the trash, I cannot delete another message until I restart Thunderbird. Is there a limit as to the number … (xle nububuwo)

Using TB 115.15. When I delete a number of messages, then empty the trash, I cannot delete another message until I restart Thunderbird. Is there a limit as to the number of emails I can trash prior to emptying the trash?

Asked by glennmaillist 1 ŋkeke si va yi

Invisible emails

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, a… (xle nububuwo)

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Asked by paul549 5 ɣleti siwo va yi

Last reply by paul549 1 ŋkeke si va yi

missing email

so today i was going through email deleting junk. i would search by keyword then highlight and delete. i had gotten a lot done when i noticed that if i went to read an ol… (xle nububuwo)

so today i was going through email deleting junk. i would search by keyword then highlight and delete. i had gotten a lot done when i noticed that if i went to read an old email i would click on the email and the page was just white. nothing there. i shut down the app and restarted it and the same. restarted the desktop and the same. i was looking around to find a fix and now almost a year of email is gone. all email from 10-7-23 till now are gone. i have received new email and all works fine. but a lot are gone. any ideas? thanx

Asked by tuneupman 1 ŋkeke si va yi

Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<em… (xle nububuwo)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl 1 ŋkeke si va yi

Last reply by Carl 1 ŋkeke si va yi

Exception during import of ical file

Hello everyone, I tried to import an ical file and the process failed with the following error message: Uncaught (in promise) NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS… (xle nububuwo)

Hello everyone,

I tried to import an ical file and the process failed with the following error message:

Uncaught (in promise) NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "Could not extract integer from "--T:"" {file: "resource:///modules/calendar/Ical.jsm" line: 156}]'[JavaScript Error: "Could not extract integer from "--T:"" {file: "resource:///modules/calendar/Ical.jsm" line: 156}]' when calling method: [calIDateTime::nativeTime]
   #setDateParamHelper resource:///modules/calendar/CalStorageItemModel.jsm:1043
   #prepareEvent resource:///modules/calendar/CalStorageItemModel.jsm:1107
   #prepareItem resource:///modules/calendar/CalStorageItemModel.jsm:1093
   addItem resource:///modules/calendar/CalStorageItemModel.jsm:1070
   addItem resource:///modules/calendar/CalStorageCachedItemModel.jsm:180
   adoptItem resource:///modules/CalStorageCalendar.jsm:235

2 CalStorageItemModel.jsm:1043

I'm not familiar with javascript, but it seems to me, that the code is trying to import a date timestamp. I noticed, that the ical file uses a format like this: DTSTART;TZID=Europe/Berlin:20241118T180000

I'm not sure, this is the real cause, but I didn't found the string "--T:" in the whole ical file.

Asked by Andreas_Gajda 1 ŋkeke si va yi

I'm running 128.1.1 on Linux Mint Sender in Bold?

Since upgrading to this version the Sender's Email address shows up in a Bold Font in Card View. How do I change it to a normal font unbolded? I've not been able to find … (xle nububuwo)

Since upgrading to this version the Sender's Email address shows up in a Bold Font in Card View. How do I change it to a normal font unbolded? I've not been able to find the setting? Thank you,

R

P.S. I'm running Thunderbird also on a Windows computer and this isn't happening.

Asked by neff.rod 1 ŋkeke si va yi

Downloading my emails from Dot5Hosting

Dear Sir or Madam, I'm using Thunderbird already for a long time and I'm very happy about it. Until now! Since 1-2 weeks the programme does not download my emails anymo… (xle nububuwo)

Dear Sir or Madam,

I'm using Thunderbird already for a long time and I'm very happy about it. Until now!

Since 1-2 weeks the programme does not download my emails anymore. I have to go to my hosting company and download my emails from my various domains, which is a pain. I read your "solution" in the help section, but it does not help as yet. I don't know what I might have done to change the settings, but when clicking on "Get Messages" no text at the bottom bar apears that it is looking for mail, but only a blue coloured bar at the right bottom on my screen apears and when completed disappears again. When I then go to my host company (Dot5Hosting) I can find my new emails.

What do I need to do to solve this problem? Thank you very much in advance for your solution(s). Kind regards, Ronald Verwer.

Asked by Ronald 1 ŋkeke si va yi

TB display subfolders without clicking on folder

Hello, about maybe 2 months ago I noticed that TB display random subfolders without any clicking on main folder. I have plenty of folders and subfolders and on left side … (xle nububuwo)

Hello, about maybe 2 months ago I noticed that TB display random subfolders without any clicking on main folder. I have plenty of folders and subfolders and on left side in window with folders and subfolders sometimes but very often are displayed subfolders of - sometimes one and sometimes more folders. This happen without any click on main folder. Because my folder tree is pretty long this cause that folder that I need for my work is suddenly out of my desktop and I need to scroll to see it. Or I have to click on each displayed folder to hide subfolders. Is there any chance to avoid this kind of behavior. Thanks. Peter

Asked by Peter Pacera 1 ŋkeke si va yi

Every time i open thunderburd....

Hi. Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have??? What the heck is hap… (xle nububuwo)

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

Asked by Gregory 1 ɣleti si va yi

Last reply by Gregory 1 ŋkeke si va yi

Some of my emails tonight are displaying as raw html code (but I found a temporary fix!)

I just sent a message in community forum (I think it was) about how some of my messages were loaded as raw html code, tonight. Well, I just found an interesting temporary… (xle nububuwo)

I just sent a message in community forum (I think it was) about how some of my messages were loaded as raw html code, tonight. Well, I just found an interesting temporary fix: I send the offending message to "junk", then say it isn't junk, and send it back to my inbox: then it displays as it should. I tried to edit my original message here on Thunderbird with this new "fix", but was unable to. And it still doesn't solve why messages in my inbox load this way to begin with; but I thought it was interesting as a diagnostic feature.

I am still wondering whether to reinstall Thunderbird...

This has nothing to do with virus scans, because I don't have any going 24/7, that I'm aware of. Maybe Windows, though-- I'm never quite sure what it is doing. But no other 3rd party virus scans. Thanks.

Asked by twilightgold 1 ŋkeke si va yi

Some of my emails tonight are displaying as raw html code.

Some of my emails tonight are displaying as raw html code. That is, I just get code-- no message. Really annoying! I saw another comment on here that suggested one needed… (xle nububuwo)

Some of my emails tonight are displaying as raw html code. That is, I just get code-- no message. Really annoying! I saw another comment on here that suggested one needed to repair folder; it seems to me I'm always repairing my inbox (because I thought perhaps I wasn't receiving all my messages, but the problem may have been from the sender). I don't have any paid virus scan regularly scanning my PC-- except maybe Windows Defender, or whatever it's called these days? I am using Win 11. But I don't think I have any viruses, either. I often run Win Defender or free Malwarebytes-- but not whilst receiving email. I have never had a virus that I'm aware of. The problem just started. Should I re-install Thunderbird? Thx,

Asked by twilightgold 1 ŋkeke si va yi

Need help debugging performance issues on Ubuntu 24.04 + thunderbird 128.2.0.esr

I've had this problem for about a month now. The last few thunderbird updates have been performing very slow on my system. I frequently get the 'wait or force quit' dia… (xle nububuwo)

I've had this problem for about a month now. The last few thunderbird updates have been performing very slow on my system. I frequently get the 'wait or force quit' dialog popups when trying to use thunderbird. When viewing emails with HTML content, it often has long pauses where nothing happens and the UI is unresponsible.

I do have multiple email accounts, a lot of email (multiple folders with 20K+), and irc open. CPU and memory utilization are fairly low on the PC. It's a desktop with a 11900k + 32GB RAM + nvme m.2 pcie gen 3 ssd + intel arc a750.

I'm noticing issues on wired (via powerline) or wireless (802.11ax)

Asked by Luke 2 ŋkeke siwo va yi

Emails Not Arriving on One Computer

I have a client that has three laptops running Windows 11 and the latest build of Thunderbird. She has the same three email addresses (MSN.com, outlook.com and gmail.com)… (xle nububuwo)

I have a client that has three laptops running Windows 11 and the latest build of Thunderbird. She has the same three email addresses (MSN.com, outlook.com and gmail.com) added to TB on all three computers. When sending a test message to one of the email addresses they arrive in the inbox on just two of the computers and not on the third one. All three email accounts have identical POP/SMTP settings and "Leave mail on server" is checked. Any ideas as to why just one of the computers would not receive inbound email messages? When I added the account to the computer in question, there were no error messages, and the account addition was successful. Any thoughts as to what might cause this?

Asked by David Ross 2 ŋkeke siwo va yi

E-Mails Not Displaying

I have a folder that indicates there are 13 messages in the folder, but only displays 4 of them. How can I recover the other 9 e-mails in the folder to be able to view t… (xle nububuwo)

I have a folder that indicates there are 13 messages in the folder, but only displays 4 of them. How can I recover the other 9 e-mails in the folder to be able to view them?

Asked by Michael.WMGC 2 ŋkeke siwo va yi

Message filters do not run

My message filters do not run. They appear to be properly set up. They don't work, even when I select "Run Filters on Folder", under the Tools Menu. Here are my Filter R… (xle nububuwo)

My message filters do not run. They appear to be properly set up. They don't work, even when I select "Run Filters on Folder", under the Tools Menu.

Here are my Filter Rules for one of them:

  • Apply filter when: Manually Run (checked) Getting New Mail: Filter before Junk Classification (also checked)
  • Match "Any of the following"
  • From Is (sender's email address)
  • Perform these actions: Move Message To (Junk on my email address)

I am using Thunderbird version 128.1esr (64 bit), Thunderbird Windows MSIX package, Thunderbird-MSIX-10 My system is Windows 11 Home version 23H2

Thank you!

Asked by Papa Fred 2 ŋkeke siwo va yi