Firefox Community Forum

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash and reinstalled FF with no luck. Help Please

Recently several sites, including Zoom.us and Genesis.com, no longer work in Firefox on my PC running Windows 11. For example, when I log into Zoom spinning wheel indicating the system is working keeps spinning and never lets me enter my password. Yet if I use Edge everything works as it should. I really want to be able to keep using Firefox as my default browser.

it's my fault and i don't know what i did: set FF to always restore previous session but closed several multi-tab windows when tabs were restoring, including - i think - truth.social.com, which was carrying one of those windows, possibly misusing the restore all tabs selection.

the best way to help is for you to draw a picture of me, deleting by mistake, and then reporting to you.

i will continue on my own, reviewing the "help" focusing on "restore", and will put as many tabs (ugh) back in windows they belong in. don't worry. it was me, and the effort will be worth it.

thanks for everything moz and FF.

When using the Vertical tabs layout, is it possible to display the items of my Bookmarks Toolbar on the vertical sidebar? (screenshot attached)

I know that on vertical sidebar, there's already a star button at the bottom to open bookmark. But I want to display the items of my Bookmark Toolbar directly on the sidebar. Is it possible?

FIrefox version 145.0.1 on a Windows computer.

Recently, whenever I open Firefox all my bookmarks are gone.

Booksmarks Toolbar is set to Always Show.

The only way to make them show is to uninstall and reinstall. And I have to do this every single time I turn on my computer. Getting very sick of this very quickly.

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinning loading icon and a white page but if I try it in a different browser it works just fine, but with Youtube it will load but is choppy and low quality videos and same thing as before I load it in a different browser and no problems. I have tried every possible solution I can find from clearing cookies and cache to refreshing Firefox even scanned for malware and virus nothing has worked please help me figure out what is happening and why it's only with Firefox that I am having this problem and its not hardware can play online just fine and download games from steam perfectly fine.

I read the FAQ about this feature. I read this about whether the stories are personalized to me:

... When personalization does occur, recommendations rely on a process of story sorting and filtering that happens locally in your personal copy of Firefox.

But there is no place that tells me how to turn this off if I don't want the stories personalized to me, and I do not want them personalized. The algorithms make assumptions about what I want to read and learn. But I want to be free to encounter and learn things that I might not otherwise come across.

How can I avoid being pigeonholed and limited in this way?

hi there - rather annoyingly =

I have deleted my preferences by accident and I can't get them back off time machine or in the trash,

fire fox won't open as it says preferences missing -

and I keep going around in circles getting nowhere -

any help greatly appreciated! - many thanks!

I am experiencing an issue with the shortcuts (Top Sites) on the New Tab page. Despite disabling the relevant options, unwanted websites are automatically appearing based on my browsing history.

I need to manually control and add all shortcuts myself, and I do not want Firefox to automatically suggest them.

I have set the following preferences to false and the issue persists:

   browser.newtabpage.activity-stream.feeds.topsites

   browser.newtabpage.activity-stream.feeds.section.topstories

   browser.newtabpage.activity-stream.feeds.section.highlights

   browser.newtabpage.activity-stream.showSponsored

   browser.newtabpage.activity-stream.showSponsoredTopSites

I also tried setting the maximum number of Top Sites to 0 using:

   browser.newtabpage.activity-stream.feeds.topsites.limit (Assuming this is the correct preference for the limit, as the one you listed was repeated)

Could you please advise on what other preference might be causing the automatic generation of these shortcuts?"

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

I use ccleaner to run regular cleans on my computer. Noticed after running it today that my history wasn't deleted. I tried manual delete to see if it was a ccleaner but and still no deletion. I turned of history sync in my profile, also checked that permanent incognito mode is not turned on.

Last resort I uninstalled and re-installed (twice, once using REVO) yet all of my history is still there.

Any thoughts?

My browser, OS and drivers are fully updated.

My bookmarks in Chrome do not import into Firefox. I've Tried importing right from the Chrome browser and importing with an HTML file. No success with my bookmarks. I was able to import an extension, but I deleted it as that isn't my focus. I've checked the HTML file and it does have content (viewed in NotePad). I've looked in all the Bookmark options, but nothing imported there. I paused my NordVPN, no change. I've rebooted my desktop nothing changed. I'm running the latest updated version of Win 11.

Please advise.