Lost Access to my email account

I've lost access to my lava950@hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. T… (xle nububuwo)

I've lost access to my lava950@hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!

Asked by lava950 4 gaƒoƒo siwo va yi

Last reply by jonzn4SUSE 3 gaƒoƒo siwo va yi

firefox crashes as soon as i copy any text

the crash reports have been submitted 748057a7-6757-6eb2-955e-9602f9e91008 is there anything else I can do to get this looked into/resolved? Laptop System: Acer product… (xle nububuwo)

the crash reports have been submitted 748057a7-6757-6eb2-955e-9602f9e91008

is there anything else I can do to get this looked into/resolved?

Laptop System: Acer product: Nitro AN515-57 Linux Mint 22.2 Zara \n \l

Asked by keith stone 5 gaƒoƒo siwo va yi

Last reply by jscher2000 - Support Volunteer 1 gaƒoƒo si va yi

Some websites won't load at all while other are very slow to load but some will load just fine

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinn… (xle nububuwo)

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinning loading icon and a white page but if I try it in a different browser it works just fine, but with Youtube it will load but is choppy and low quality videos and same thing as before I load it in a different browser and no problems. I have tried every possible solution I can find from clearing cookies and cache to refreshing Firefox even scanned for malware and virus nothing has worked please help me figure out what is happening and why it's only with Firefox that I am having this problem and its not hardware can play online just fine and download games from steam perfectly fine.

Asked by creepyzoy 1 ŋkeke si va yi

Last reply by jonzn4SUSE 5 gaƒoƒo siwo va yi

how can i keep firefox from opening multiple sign-on pages when i try to log onto my outlook email account? there seems to be multiple hidden pages open and i dont know how to close them. thanks very much

bold text there seems to be multiple open pages (hidden from view) of my sign-in attempts to get into my outlook email account. it seems that each time i try to sign in,… (xle nububuwo)

bold text there seems to be multiple open pages (hidden from view) of my sign-in attempts to get into my outlook email account. it seems that each time i try to sign in, firefox opens several panes and thus, microsoft often blocks my attempt to sigh in to outlook. anyone know how to fix this? thanks very much!!

Asked by fjj3748 10 gaƒoƒo siwo va yi

Last reply by jonzn4SUSE 6 gaƒoƒo siwo va yi

Unable to sync from old computer

I got a new computer. The old computer is inaccessible. When I downloaded Firefox on the new computer, I could not remember my password and had to reset it. Now all of… (xle nububuwo)

I got a new computer. The old computer is inaccessible. When I downloaded Firefox on the new computer, I could not remember my password and had to reset it. Now all of my synced data is lost. Is there ANY way I can get this information back? I absolutely need the bookmarks on my account to be able to pay bills, and i had no idea changing my password would cause the synced to be lost.

Asked by Laurie Estabrook 7 gaƒoƒo siwo va yi

Last reply by jonzn4SUSE 6 gaƒoƒo siwo va yi

I lost 2 years worth of bookmarks and saved passwords after a recent update

Dear Support Team, I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to mak… (xle nububuwo)

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

Asked by sophialorej7 15 gaƒoƒo siwo va yi

Last reply by Paul 7 gaƒoƒo siwo va yi

When using AI Chatbot, how to send promopt to existing chat instead of create new chat instance?

Right now, when you use AI features in Firefox, each request opens a new chat with the provider. But sometimes I would like to send the webpage selection to an existing c… (xle nububuwo)

Right now, when you use AI features in Firefox, each request opens a new chat with the provider. But sometimes I would like to send the webpage selection to an existing chat for better context, especially when I am looking for guidance through something like the AWS Console. Is there any option to achieve this?

Asked by Kousaki 12 gaƒoƒo siwo va yi

Last reply by Denys 7 gaƒoƒo siwo va yi